Alpha: Sale & Discount Manager
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Overall good experience, but the server quality could be improved. We frequently encounter ‘504 Gateway Time-out’ errors, experience app latency, and sometimes it’s difficult to access. So we have change for other app
Katherine here from the Alpha Sale support team.
First of all, I’m very sorry for any issues you’ve encountered.
This is the first time we’ve heard of server timeouts with our app, and since we take its performance very seriously, I’d really appreciate it if you could provide any details to help us identify and resolve the issue as quickly as possible.
I’ve just reached out to you via email and look forward to hearing from you soon.
Once again, I apologize for any inconvenience.
Best regards,
Katherine