Alpha: Sale & Discount Manager

Alpha: Sale & Discount Manager

Reviews (115)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    109
  • 3% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    1
  • 2% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining sales processes and managing discounts effectively, especially during peak periods like Black Friday. It's praised for its easy setup, user-friendly interface, and features such as scheduling discounts and preventing coupon stacking. Merchants appreciate the time savings and enhanced customer experience from timely promotions. The app's performance is noted as reliable, with customer support, particularly from members like Oskar and Artem, frequently highlighted for responsiveness and helpfulness.

November 7, 2024

Overall good experience, but the server quality could be improved. We frequently encounter ‘504 Gateway Time-out’ errors, experience app latency, and sometimes it’s difficult to access. So we have change for other app

Bodysport
Switzerland
About 2 months using the app
Alphalogic replied November 8, 2024

Katherine here from the Alpha Sale support team.

First of all, I’m very sorry for any issues you’ve encountered.

This is the first time we’ve heard of server timeouts with our app, and since we take its performance very seriously, I’d really appreciate it if you could provide any details to help us identify and resolve the issue as quickly as possible.

I’ve just reached out to you via email and look forward to hearing from you soon.

Once again, I apologize for any inconvenience.

Best regards,
Katherine

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