Alpha: Sale & Discount Manager
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly design and effective sales management features. It is praised for its intuitive interface, ease of setup, and ability to handle bulk and various discount types, boosting sales performance. The support team is noted for their quick and efficient responses, and the free version offers significant value, enhancing business operations at no extra cost.
Refine
-
By rating
Se me cobraron costos que nunca avisaron
Hi there, and thank you for your feedback.
We’re truly sorry for the misunderstanding regarding the charge — unexpected billing is always frustrating. We want to clarify publicly what we have already discussed with you privately.
Our free trial lasts exactly 3 days, and the charge occurred because the app was uninstalled after the trial had fully ended. Shopify’s billing system processes payments automatically once the trial expires — even if the app is uninstalled immediately afterward.
As soon as you reached out, we immediately issued a full refund, and during our follow-up call you confirmed that everything was resolved and that you were satisfied with the outcome. We were very glad to hear that.
If the issue is fully settled for you, we would be sincerely grateful if you could update your review when you have a moment — your earlier indicated you intended to do so. It would mean a lot to our small team.
And of course, if there is anything else we can help you with, we are always here and happy to assist.
Warm regards,
Katherine and the whole Alpha Sale team
It does what is supposed to do.
Analytics is a hit or miss, it usually doesn't tell the actual sales profit, rather an idea of what will be from the applied discount and how many products sold from campaigns.
Wish this could be a double option, of the idea and the actual outcome. It's very misleading.
Also an addition of a buy 3 pay for 2 or bundle options for discounts would be nice to see in the future.
Customer service is zero to none, the issue I had had a very late response to the point I had fixed myself. Plus if customer service indeed responds, the fault is not the app but the user.
Thank you for your feedback. We're sorry to hear that you've had a negative experience.
I responded to you within 40 minutes with additional questions regarding the problem, ready to help you, but you never got back to me. Maybe it's really long - I understand. I'm sorry you had to solve the problem yourself.
I thank you for your suggestions to improve the application and hope for the well-being of your business.
Sincerely,
Oskar.
Scammers! I downloaded the app, and it had no features. I couldn’t even change the icon color. Right after downloading, I saw these disadvantages and asked for a cancellation and refund, but they refused. I uninstalled it, then received a message to reinstall and deactivate the app first. I did, and they charged me twice without any refund. Customer service is terrible. Stay away from these scammers!
I think there's been some misunderstanding.
Please note that when you reinstall the app, you're just confirming the subscription you had before.
Confirming the subscription doesn't mean you'll be charged immediately. Shopify charges for the subscription itself, and it doesn't do it twice for the same subscription.
Also, we really can't refund if no money has been charged for the subscription yet - we can only cancel the future charge, which is what we did. So you don't pay anything for the app in this case.
Oskar
App is not very slow like wayyyyyy worse than it was. Still not possible to reorder your sales like you want.
Thank you for sharing your feedback, Jean-Sébastien - we truly appreciate it.
I have to say that we have reached out to you several times with suggested workarounds for the sales reordering feature and an invitation to schedule a support call to better understand the performance issues you mentioned. We’re still here and would be grateful for the chance to investigate further if you find a moment to connect.
Customer feedback is incredibly important to us. We treat every concern seriously and actively work to improve based on what we hear.
Regards,
Katherine
Does for free only what shopify already does with out an app. Pay $10 monthly to save 5 periodically (when item purchased) isn't worth it
Thank you for sharing the feedback — we genuinely appreciate you taking the time.
We’re sorry to hear that Alpha Sale didn’t meet your expectations. While it’s true that Shopify provides some basic discount functionality, our app is built to go much further — allowing you to automate multiple discount campaigns, layer in-cart and price-based promotions, schedule discounts, and combine them with advanced rules like customer tags, product types, and more.
That said, we understand our pricing might not be the right fit for every store, but we truly hope you’ll consider giving Alpha Sale another try in the future.
If you have any questions, feel free to reach out to us — we’d love the chance to assist!
Regards,
Katherine