Reviews (216)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for automating dropshipping tasks like product sourcing, order fulfillment, and inventory management, saving time and enhancing business growth. Features like one-click product import, real-time inventory syncing, and custom branding improve store professionalism. The app's reliable performance reduces refund requests and customer complaints. Responsive customer support is praised for enhancing the user experience.

April 18, 2026

such a very terrible and miserable experience , i didnot get my refund or no answer for my emails or chat with customer service
tried to reach them but no response and no solution even if they said we will refund you 50 % they didnot fulfil what they said

BUYBY
United States
24 days using the app
Aliexpress Dropshipping Center replied April 19, 2026

Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!

November 25, 2025

AliDrop has saved me a lot of time finding and adding products from AliExpress. The one-click import and auto order system work really well once set up.

Luxepetique
United States
2 months using the app
Aliexpress Dropshipping Center replied November 25, 2025

Thank you so much for your feedback! 😊 We're glad to hear that the one-click import and automated order system have been saving you time and making things easier. We appreciate you sharing your experience, and we're always here if you need any help! 💜

December 3, 2025

I was stuck for two days trying to fix my store, then I found Alidrop. Literally saved me. It organized my products, helped me get things moving, and now my store looks like an actual shop and not a mess . Definitely keeping it. Alidrop has been solid for me!

Reijikun’s Critter Corner
Philippines
15 days using the app
Aliexpress Dropshipping Center replied December 4, 2025

Thank you so much for sharing this! 💜 We’re really glad Alidrop was able to help you get things back on track. Hearing that your store is now organized and looking like a real shop means a lot to us. We’re here to support you all the way, so if you ever need anything, just let us know!

February 10, 2026

Blatant False Advertisment! massive trick to get you to install! it says on the ad page that starter is free with a couple of benefits big rug pull after you install when all the prices change and its actually thirty nine dollars a month with no benefits included! if your already lying to me at the very start how can i trust you at all? uninstalled

Kracy's Cabinet
United States
12 minutes using the app
Aliexpress Dropshipping Center replied February 10, 2026

Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!

November 24, 2025

AliDrop is a useful Shopify app for anyone running a dropshipping store. It integrates directly with AliExpress, Alibaba, and Temu, giving access to millions of products. Importing items is extremely easy—just one click—and the automated order fulfillment feature saves a huge amount of manual work.
I also appreciate the ability to order samples and add custom branding, which helps make a store look more professional and trustworthy. Overall, AliDrop simplifies product sourcing and store management, making it much easier to run a dropshipping business efficiently.

NovaNest
Philippines
20 days using the app
Aliexpress Dropshipping Center replied November 25, 2025

Thank you so much for sharing your experience! 🙌 We're really happy to hear that AliDrop has made sourcing and managing products easier for your store. It’s great to know that features like one-click import, automated fulfillment, and sample ordering are helping streamline your workflow.

We truly appreciate your feedback and support — we’re here anytime you need help! 💜

November 11, 2025

URGENT WARNING TO SHOPIFY STORE OWNERS: AliDrop is a Financial Risk and Customer Service Nightmare!

Fellow Shopify store owners, heed this warning! My recent experience with AliDrop has been nothing short of a financial and emotional drain, exposing a deeply flawed system and a shocking level of gaslighting from their support. If you're considering AliDrop, please read this before you risk your business.

I was lured in by the promise of seamless dropshipping, only to discover that AliDrop's pricing is a treacherous trap. I imported a product weeks ago at a solid $43.20, setting my selling price for a healthy profit. Imagine my horror when I accidentally stumbled upon the fact that the actual cost of this very same product within AliDrop had skyrocketed to $62.14, plus an additional $20.22 for shipping! This wasn't a minor fluctuation; this was a catastrophic price hike that instantly turned my supposed profit into a massive loss.

The most infuriating part? I received absolutely no notification of this critical price change, despite a "notifications tab" being present but empty. AliDrop's representative, Erwin, repeatedly and adamantly insisted that I should have received a notification on the AliDrop dashboard for price changes from AliExpress. He even sent a screenshot pointing to this very "notifications tab." When I presented undeniable evidence that this tab, though present, displayed absolutely no alerts, and that both AliDrop and AliExpress were showing higher prices, Erwin's responses became a masterclass in gaslighting.

Instead of acknowledging the system's failure or his own misinformation, Erwin pivoted. He implied I was confused, suggesting that "showing a different price on AliDrop or Shopify doesn’t mean the seller changed the price on the AliExpress side." He then blamed "regional pricing differences," "logged-in vs. logged-out pricing," and AliDrop using "default supplier price" – all while still maintaining that notifications should occur for AliExpress seller changes. This constant shifting of blame and refusal to accept responsibility for the lack of notifications, despite the clear evidence of an empty notification tab, is textbook gaslighting. It left me feeling frustrated, unheard, and questioning my own understanding of a very straightforward issue.

The sheer inconsistency in their information is a red flag. First, I was told I'd pay the AliDrop rate. Then, after more probing, it was "clarified" that the actual price paid at order fulfillment would be the current AliExpress price, which was yet another differing figure ($48.38 in my case, compared to AliDrop's $62.14 and my original $43.20). This isn't "oversimplification"; it's a dangerous lack of clarity that can decimate your profit margins.

To add insult to injury, there is no auto-price sync feature within AliDrop. This means that even if you somehow manage to manually track the constantly fluctuating AliExpress prices (which they admit you must do), you then have to manually update every single product in your Shopify store. This is an archaic and unsustainable process for any serious dropshipper, making AliDrop a time sink rather than a solution. And don't even think about checking price history within AliDrop – it simply doesn't exist.

My experience with AliDrop has been a stark lesson in the dangers of entrusting your business to a platform with such fundamental flaws. The combination of unnotified price increases (despite an empty notification tab), conflicting information, the absence of essential features, and the gaslighting from their support team makes AliDrop a liability, not an asset.

Do NOT risk your hard-earned money and business reputation with AliDrop. You will be forced into constant, manual price monitoring, and if you encounter issues, be prepared for a frustrating battle against a support system that seems more interested in deflecting blame than providing genuine solutions. Look elsewhere for a dropshipping partner that offers transparency, reliability, and actual support.

Pet Mosaic
Canada
About 2 months using the app
Aliexpress Dropshipping Center replied November 17, 2025

Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!

March 30, 2026

paid for it and it does not work

Trendy Attic Store01
United States
15 days using the app
Aliexpress Dropshipping Center replied March 30, 2026

Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!

March 23, 2026

Please refund the money I paid I am not using it

BudgetHeaven
United States
10 days using the app
Aliexpress Dropshipping Center replied March 24, 2026

Thank you for bringing this to our attention! One of our associates will reach out to have this sorted out. Thank you for your support! 💜

December 17, 2025

Serious warning.

There is NO functional way to cancel the subscription from the dashboard.
Removing or changing the payment method does NOT stop billing attempts.

I had to search the Privacy Policy just to find an email address and send a formal cancellation notice to support@alidrop.co
For a paid Shopify app, this is unacceptable and feels deliberately misleading.

Proceed with caution.

Für Herren™
Germany
14 days using the app
Aliexpress Dropshipping Center replied January 8, 2026

We're truly sorry for the inconvenience. Please allow us to make this right! Kindly reach out to our support team as we can't locate your account from our records. We will keep an eye out for your email to support@alidrop.co

December 12, 2025

Answered my question quickly and solved my issue. Very kind and helpful

OrientalObsessions
Sweden
4 days using the app