Aliexpress,Alibaba & Temu Drop

Aliexpress,Alibaba & Temu Drop

Reviews (819)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    757
  • 5% of ratings are 4 stars
    45
  • 1% of ratings are 3 stars
    6
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    10
What merchants think

Feedback submitted

Merchants appreciate the extensive product range and easy integration with dropshipping tools like Oberlo and DSers, enhancing efficiency in dropshipping operations. They praise the user-friendly interface, competitive pricing, and flexible shipping options, especially for international rates and bulk purchases. The responsive customer support and automation features are also highlighted, making these platforms ideal for businesses shipping directly to customers or requiring customizable products.

Edited October 25, 2024

Firstly, the trial period does not offer sufficient time for users with busy schedules to fully explore the platform’s features. Coupled with the fact that the platform does not offer enough functionality to justify even the minimal $2 trial fee, this can create a negative impression. For some users, this structure may lead to concerns about transparency and, unfortunately, cause the service to appear less trustworthy.

Moreover, the payment system presents a significant issue. It is problematic that users are unable to remove a payment method without replacing it with another. This setup, combined with the difficulty in deleting accounts, creates a feeling of being locked into the service, and may result in unintended charges. This complexity can further add to customer frustration and erode confidence in the platform.

I hope this feedback is helpful in improving the platform and the customer experience moving forward. Thank you for your attention to this matter.

Zyxspire
United States
22 days using the app
The Dropshipping Partner replied October 21, 2024

We apologize for the frustrating experience you've had with our platform. We're sorry that our customer service team didn't meet your expectations. We'll take your feedback seriously and work on improving our services. Can you send us an email at support@felex.co so we can get this sorted?

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