Aliexpress, Ali baba Temu Drop

Aliexpress, Ali baba Temu Drop

Reviews (639)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
    592
  • 6% of ratings are 4 stars
    36
  • 1% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants appreciate the dropshipping support and extensive product range offered, highlighting the ease of order management and integration with tools like Oberlo. They value the ability to make bulk purchases and connect directly with manufacturers for cost-effective sourcing and private labeling. Competitive pricing and fast shipping are also noted, enhancing customer satisfaction and inventory management. The ease of setup, automation of processes like order tracking, and positive customer support experiences are key benefits that improve business performance and operational efficiency.

Edited October 25, 2024

Firstly, the trial period does not offer sufficient time for users with busy schedules to fully explore the platform’s features. Coupled with the fact that the platform does not offer enough functionality to justify even the minimal $2 trial fee, this can create a negative impression. For some users, this structure may lead to concerns about transparency and, unfortunately, cause the service to appear less trustworthy.

Moreover, the payment system presents a significant issue. It is problematic that users are unable to remove a payment method without replacing it with another. This setup, combined with the difficulty in deleting accounts, creates a feeling of being locked into the service, and may result in unintended charges. This complexity can further add to customer frustration and erode confidence in the platform.

I hope this feedback is helpful in improving the platform and the customer experience moving forward. Thank you for your attention to this matter.

Zyxspire
United States
1 day using the app
The Dropshipping Partner replied October 21, 2024

We apologize for the frustrating experience you've had with our platform. We're sorry that our customer service team didn't meet your expectations. We'll take your feedback seriously and work on improving our services. Can you send us an email at support@felex.co so we can get this sorted?

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