Reviews (154)

Overall rating
3.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
March 23, 2026

Please refund the money I paid I am not using it

BudgetHeaven
United States
10 days using the app
Aliexpress Dropshipping Center replied March 24, 2026

Thank you for bringing this to our attention! One of our associates will reach out to have this sorted out. Thank you for your support! 💜

Edited October 25, 2024

I really enjoy using the app, and the customer support is outstanding!

SEVENB
United States
13 days using the app
Aliexpress Dropshipping Center replied October 13, 2024

We sincerely apologize for the inconvenience you’ve encountered with the app. We truly value your feedback, and we want to assure you that we are committed to enhancing your experience.

While we’re still in the early stages, we’re actively working on improvements to ensure smoother performance for all our users. Your experience matters to us, and we’re dedicated to making it better.

We have reached out to you via email to assist you further. If you have any additional concerns or need support, please feel free to contact us at support@felex.co. Thank you for your understanding, and we’re hopeful for the opportunity to turn this around for you!

Edited June 17, 2025

I initially signed up for Alidrop to test the service, thinking the trial period was 14 days like many other platforms. However, it turned out to be only 7 days, and I didn't receive any reminder email before the subscription auto-renewed. I had already decided not to proceed with creating a dropshipping store, so I requested a refund after being charged, but it was initially declined due to their policy.

However, the issue was eventually resolved. I recommend keeping a close eye on the trial period and cancellation terms if you're trying the service.

Tupetz
Spain
1 day using the app
Aliexpress Dropshipping Center replied June 17, 2025

We're sorry to hear about your experience. Please allow us to make this right! Our team has reached out to you via email to have this solved. 🙏

October 11, 2024

So far it's been really good for me as far as communication. Ive ordered some samples recently so hoping that they turn out well.

Specially Made for You Jewelry
United States
3 minutes using the app
Aliexpress Dropshipping Center replied October 13, 2024

We’re incredibly grateful for your 5-star review! Thank you for taking the time to share your experience. We look forward to serving you again soon!

December 22, 2024

Very efficient

Cozy Cloth Haven LLC
United States
26 minutes using the app
Aliexpress Dropshipping Center replied December 24, 2024

We're thrilled to know you find the app efficient! Your feedback means a lot to us. 🙌

November 23, 2024

Celebrity Hair & Beauty
United States
About 1 month using the app
Aliexpress Dropshipping Center replied November 26, 2024

Thank you for leaving us a wonderful rating! Your support means a lot ♥️

November 27, 2024

Maleki Lumiere
United States
2 minutes using the app
Aliexpress Dropshipping Center replied November 29, 2024

Thank you for your support! This means a lot to us!