Reviews (1,210)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the user-friendly interfaces of these platforms for easy browsing, order management, and Shopify integration. They appreciate the wide product selection, profitable margins, and automation features for product imports and order processing. Responsive customer support, flexible pricing, and fast shipping options like ePacket are also highlighted benefits. The platforms are recommended for both novice and seasoned merchants, enhancing dropshipping efficiency and sales.

November 30, 2024

Can't import products to my shopify store. Everytime it brings me to a different window I always have problems to re login. It says invalid account or account unregistered.

My Store
United States
22 days using the app
Aliexpress Dropshipping Center replied December 4, 2024

We're sorry to hear about your experience. Allow us to make this right! Kindly reach out to us through support@felex.co so we can resolve this. Thank you!

November 20, 2024

I am trying to cancel my subscription, i am not able to log in, I am not able to reach support... how do I cancel my subscription?

6FT CLUB®
United States
10 days using the app
Aliexpress Dropshipping Center replied November 21, 2024

We're sorry to hear about your difficulties canceling your subscription. Please be assured that our team's here to resolve this. One of our associates has reached out to you to sort this out. Thank you!

November 9, 2024

All products that i import to my store are sold out!

Wantei Co.
India
11 days using the app
Aliexpress Dropshipping Center replied November 10, 2024

Thank you for taking the time to share your feedback. We’re sorry to hear that the products you imported to your store are sold out. We strive to keep our inventory updated and ensure our clients have access to the products they need. Please reach out to our support team at support@felex.co, and we would be happy to assist you in finding reliable, in-stock alternatives or help with your order. Your satisfaction is important to us, and we appreciate your understanding as we work to improve our service.

October 9, 2024

REVIEWS ARE FAKE! This app JUST launched at the end of Sept 2024 and there are 5 star reviews saying they've been using for "several years". Not only that but items when pushed to my store show Out Of Stock so the app just doesn't work. Very shady. Install with caution.

Silk & Lace Boutique
United States
About 20 hours using the app
Aliexpress Dropshipping Center replied October 10, 2024

We appreciate your feedback and take all concerns seriously. Our app indeed launched at the end of September 2024, and we are continuously working on improving our services. Regarding the stock issues you mentioned, we encourage you to reach out to our support team for assistance so we can help resolve any challenges you’re facing. Your satisfaction is our priority, and we aim to provide transparency in our operations. Thank you for giving us a chance.

November 17, 2024

I was forced to review the app before I had a chance to use it. This is not an honest practice.

Lana Art Sweden
United States
About 17 hours using the app
Aliexpress Dropshipping Center replied November 18, 2024

We're sorry to hear about your feedback that we didn't meet your expectations. One of our associates will reach out to you to sort any issues! Thank you!

November 30, 2024

Charged a monthly fee even though app is uninstalled and has been for a while

NuAira
United States
37 minutes using the app
Aliexpress Dropshipping Center replied December 4, 2024

We sincerely apologize for this inconvenience. Allow us to make this right! One of our associates has reached out to sort any issues. Thank you!

December 1, 2024

It is not free! I can not check products if I do not subecribe to a plan immediately after I install the app! Very confusing!

Naando
Hungary
11 minutes using the app
Aliexpress Dropshipping Center replied December 4, 2024

We're sorry that you had to experience this. Allow us to make this right! Our senior support has reached out to you to sort this out. Thank you!

November 8, 2024

I would not recommend it runs extremely slow, and this only connects to aliexpress.

Love At First Try
United States
About 3 hours using the app
Aliexpress Dropshipping Center replied November 9, 2024

We're sorry that we didn't meet your expectations. Our team would like this to be resolved and has reached out to you via email. Looking forward to sorting this matter with you!

October 10, 2024

There is no Free Plan as mentioned here

Evermire™
United States
About 1 hour using the app
Aliexpress Dropshipping Center replied October 11, 2024

We sincerely apologize for the confusion regarding the free plan. Your feedback is important to us, and we will address it directly. Please reach out to our customer service team for clarification on our plans and options. We appreciate your understanding!

September 19, 2024

horrible, keeps saying my account doesn't exist, but the same email is populated in my settings. Photos don't transfer over, customer service is extremely slow.

Don't waste your time, use another app.

EmotoWorx
United States
28 minutes using the app
Aliexpress Dropshipping Center replied September 23, 2024

We apologize for the frustrating experience you've had with our platform. We're sorry that our customer service team didn't meet your expectations. We'll take your feedback seriously and work on improving our services. Can you send us an email at support@felex.co so we can get this sorted?