Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product importation from AliExpress and its cost-effectiveness compared to competitors. The customer support team, especially Rajendra, Razi, and Sai Raghav, are commended for their prompt and helpful service, with the live chat feature being particularly useful. Merchants also value the pricing rules, auto-sync features, and the ability to import customer reviews. The user-friendly interface is suitable for dropshipping beginners.

Edited August 20, 2018

Also in the settings of this application there is an option
On Product delete/inactive (Unpublish from store, Set Out of Stock, None)
I selected - Set Out of Stock
But for some reason they decided that they have the right to hide goods.
I created thousands of bugs in indexing my site in Google.
Before publishing the applications in the APP Store Shopify check them?
This application does not work for anything
1. An Auto Updating System to Keep your products pricing and stock up to date - Not Work!
2. On Product delete/inactive - Not Work!
3. sort button - Not Work!

JUST NEVER BUY IT. It not only does not work, it destroys your website and business, you'll just pay them, but not only will you advertise and promote the site. and when you find out that there are no auto update prices and a warehouse, you have to think about how to remove all this product.

and then you realize that you killed your SEO and you can start your business again even if you had an import of other products, the removal of thousands of pages of the site is the death of your SEO. you write to the support team they say that everything will be done but nothing happens

Clothing Deal Club
Estonia
9 months using the app
April 23, 2018

If i could write a -5 stars, i'd do it. Worst dropshipping app ever! Try anything else but this app! No customer service. If you want something user friendly, DONT USE THIS APP! They are still in the 90's... worst interface ever and PLUS, they charge fees per month!! I just don't get it... Hate it.

Vossbox
Canada
9 months using the app
March 9, 2019

Terrible App! Do not pay for the Professional plan as it does not work as described. Listing from Alibaba has never been able to import to your site. Customer service is not helpful either. I was told it will get solved with 24-48 hours yet it has been a week and when I checked with them, it goes to another guy, and you will have to start the whole procedure again. For some reason, their technician is always off work.

Yapears | Official Online Store
China
8 months using the app
Edited July 27, 2019

CHECK YOU PRODUCTS half of mine were not even for sale anymore. My settings are correct sync is on and they keep saying they will fix it but weeks have passed and nothing has been fixed. Every time you speak to them they say they will email you but that has never happened they lie to keep you happy. Every time i log on there is a new problem that never gets fixed. This app is a joke, don't waste your money or time on this app but remember people go through your PRODUCTS 50 percent of mine were no longer available from the supplier. In 5 months i have never received an email to notify me that a problem has been fixed they just say what a joke

Funny Products
Australia
8 months using the app
Edited July 31, 2017

Ok so honestly, I hate this app. There's always some kind of issue, it's either changing the prices of my items without permission or it won't upload anything, and it's even uploaded random items (that I never tried to upload) without my permission.
And the support team is very rude and annoying. When they do finally respond, they just keep emailing you over and over again until you reply. The only reason that I haven't uninstalled this app yet is that it's the only free one of its kind. A soon as I find a better replacement, believe me, I will never touch this app again.

A E S T H E T I C X
United States
6 months using the app
Edited September 26, 2019

I did try the app again after some 5-6 months.
This is what happend>>>

Now ALL my data, 300 products are gone after using this app again. Months of work are GONE!!!

Jos

NOT WELL WORKING APP!

Razi from Aliexpress Dropship APP:
Please try importing the Products
Also,as Promised we have Resolved your issue
We will be very much be Pleased if you Remove that 1star rating as we
have Resolved your issue
Please Feel free to contact us if you have any Queries
We will be very Happy to help you

WE:
After 1.5 - 2 months of working with this app, we did everything where they did ask for and we really like the idea of the app:

-Price change at store> does not work.
-Quantity Change> does not work
-Enable conditional price change> does not work
-Variable products price/quantity does not work

We spend a lot of time and money.
Give me us our 60 euro back and and 300 usd for the worker (We have invoices as proof) >>Because of your NOT WORKING APP!!!!

This is not a 1 time experience because we had more websites with the same problems and really like to work with a app like this.

Huis en TuinMarkt | Meubels
Netherlands
6 months using the app
tuecus replied May 2, 2019

Thanks for your review. But i don't believe in your comments. All the products which are present in your store are updating. If you remove items in your store it wont remove them in our app. make sure to update items which are present in your store. Please don't write such false reviews.

August 19, 2019

I downloaded this app needing to input 10 products to my store from Aliexpress. They have different plans ranging from the basic to enterprise. Even though I didn't need it, I selected the enterprise plan to see which features they had for my free trial. I forgot to cancel the plan until the trial was well over so I contacted their support team to request a refund. They told me that they could allow the refund and asked me to contact Shopify to process the refund. I did so, and Shopify contacted them back for approval. They then decided to conveniently deny my refund request. If you want honest customer support, these developers are sorely lacking in it.

The app itself is pretty bloated, and there is not much of a difference from the basic and enterprise plan. The UI is not really conducive to a good user experience. Please be warned that there are more customer oriented apps out there for drop shippers.

PawPrints
United States
6 months using the app
July 5, 2020

And Again
The worsed app I ever work with + extra 20$/month for such a bad app.
DON'T recommend I was losing a lot of costumers because this app doesn't track the inventory properly, the said minim 500 products a day, what I had was 10 product a day.
Hi Aliexpress Dropshipping Team,
On Monday I have been told that my inventory will be updated within 24H, and 2 days later nothing happen still the same problem ( 0 inventory update, lots o customers losing)
Bad Bad Bad!!!

Anndreti
United Kingdom
5 months using the app
Edited October 13, 2018

This is my 2nd review after using the app for a month and while I gave them 5 stars previously based on my initial experience with a support person, I'm going to provide an honest and in-depth feedback about the app this time. The app has great potentials but there are some core functionalities that simply DO NOT WORK as it's supposed to! Either the function does nothing but claims to be working, ie. pops up a "successful" dialogue box but nothing actually happens, or it's completely out of sync with Shopify thus make managing your products list impossible. Even something as simple as SORTING doesn't work. They do have a 24/7 chat support team who are polite and are willing to give you instructions, but tends to over promise and under deliver on solutions that depends on their tech team who cannot seem to resolve a handful of fundamental issues over the past 4 weeks! Worse, some functions that were working before, will suddenly stop working and their tech team will claim that it's never been the case in the first place. After reading quite a few reviews here that gave the app 5 stars (same as I), it becomes apparent that the rating isn't about the app itself, but was simply a feedback on the initial support experience, which was also requested of me after my first interaction with them. As I mentioned, the support team is helpful and polite, but if the app doesn't work, it's kinda pointless and misleading to give the app a high rating, luring potential new users to pay for this app as opposed to other alternatives on the market. I've been in touch with their support everyday for the past 4 weeks, including weekends, and was promised at least twice a week that the issues and bugs I've raised will be fixed and that I will receive email updates once tested, but that has never happened. I was also informed two weeks ago that these issues have been escalated within their management team and will be red flagged as high priority, but again, the promise of fixing everything by Thursday 11th Oct was broken, which lead me to writing this review. Now I've once again been promised that ONE of the main issues, the CORE FUNCTIONALITY of being able to UPDATE existing product details (titles, descriptions, variations etc.), will be fixed by next Monday (cuz their tech team doesn't work on weekends). As a paying customer, the fact that they've started charging me for an app that's NOT WORKING, is somewhat inexcusable, but I'm willing to give them the benefit of the doubt and wait till next week to see. If at least that problem is resolved, I will revise my review and up my rating to show that at least some work is being done. But until all the problems and bugs have been fixed, I will refrain from giving this app a 5 star rating.

Best4Petz
Japan
5 months using the app
October 8, 2018

Freakin fraud app. Cancelled my subscriptions months ago, but they keep withdrawing my money from my credit cards, despite informing them many times.

wanbeone
Sweden
4 months using the app