Tuecus Aliexpress Dropshipping

I wanted to give zero big zero marks and negative 10 if there would have been in rating. Last 3.8 years , the CEO has not been able to resolve the auto Sync , It never works, works for 30 minutes , and then stops. They killed our businees due to no sync alongwith Shopify . No support , No Auto Sync. They only promise to resolve but they could not resolve last 3.8 years. A horrible dropshipping company with horrible staff support and horrible CEO, they do not even listen you, they do not escalate, they say that you cannot connect to CEO and manger . I have never seen such horrible dropshipping company. Avoid joining in future , else all will suffer badly. I need credit 90 % for 3.8 years back as fine to this company . Shopify must ban such company who has made auto sync never working last 3.8 years. Never take services of this company if you want to do well in drop shipping. Most horrible company , most horrible services with no auto sync at all.

Do not use this app, it is unreliable, and customer service always say they will fix the app bugs but never do. It always loses it's connection with aliexpress and never finds the products you synced to fill an order and does not auto fill it. A really bad app.

ENTIRE PRODUCT IS BUGGED OUT AND INOPERABLE.

DOES NOT SYNC WITH ALIEXPRESS OR SHOPIFY.

USE DSers OR ANY OTHER PRODUCT.

I am leaving this feedback in order to motivate the developers to fix the bugs in this product. My entire store was mapped to this crapstastic application and now I cannot fulfill a single order or even go back farther than 2 pages of orders. This app needs to be completely rewritten.

Too slow and overtly buggy. The most over rated app on Shopify with Zero online support. Avoid at all costs since it is not free and you are not getting the value for your hard earned money.

WORST APP.... DO NOT GET THIS... I NEED MY MONEY BACK...
I gave them more then 3 chaces....you will waste your time adding products and they will charge you and fool you around, when you try to contact them about the bad quality of pictures and how the app would not do the daily products sync or any sync at all.. and It wont import the exact same thing. If you import something from Amazon, target or walmart. You willl see the shity quality of pictures and the quantity on your inventory would show zero... they will just fool you around and waste your time by saying let me send this to our technical team and contact you in couple of days..It's better Adding a product manually than doing it through this App..
Don't say in reply that it's because of covid-19. I am writing this review almost after 3 months of my bad experience which was before the covid and i tried it again thought i would give you guys a second chance but the same shit...

This app is really starting to irritate me and causing losses as the price sync does not work meaning sometimes after a customer has purchased from my store, once I go to place the order the price has increased or they end up paying regular price with me having to add more money for shipping.

October 2018- I have now decided to delete this app after having to refund alot of orders due to the system not syncing and updating on stock and price.

CHECK YOU PRODUCTS half of mine were not even for sale anymore. My settings are correct sync is on and they keep saying they will fix it but weeks have passed and nothing has been fixed. Every time you speak to them they say they will email you but that has never happened they lie to keep you happy. Every time i log on there is a new problem that never gets fixed. This app is a joke, don't waste your money or time on this app but remember people go through your PRODUCTS 50 percent of mine were no longer available from the supplier. In 5 months i have never received an email to notify me that a problem has been fixed they just say what a joke

Terrible App! Do not pay for the Professional plan as it does not work as described. Listing from Alibaba has never been able to import to your site. Customer service is not helpful either. I was told it will get solved with 24-48 hours yet it has been a week and when I checked with them, it goes to another guy, and you will have to start the whole procedure again. For some reason, their technician is always off work.

Also in the settings of this application there is an option
On Product delete/inactive (Unpublish from store, Set Out of Stock, None)
I selected - Set Out of Stock
But for some reason they decided that they have the right to hide goods.
I created thousands of bugs in indexing my site in Google.
Before publishing the applications in the APP Store Shopify check them?
This application does not work for anything
1. An Auto Updating System to Keep your products pricing and stock up to date - Not Work!
2. On Product delete/inactive - Not Work!
3. sort button - Not Work!

JUST NEVER BUY IT. It not only does not work, it destroys your website and business, you'll just pay them, but not only will you advertise and promote the site. and when you find out that there are no auto update prices and a warehouse, you have to think about how to remove all this product.

and then you realize that you killed your SEO and you can start your business again even if you had an import of other products, the removal of thousands of pages of the site is the death of your SEO. you write to the support team they say that everything will be done but nothing happens

I downloaded this app needing to input 10 products to my store from Aliexpress. They have different plans ranging from the basic to enterprise. Even though I didn't need it, I selected the enterprise plan to see which features they had for my free trial. I forgot to cancel the plan until the trial was well over so I contacted their support team to request a refund. They told me that they could allow the refund and asked me to contact Shopify to process the refund. I did so, and Shopify contacted them back for approval. They then decided to conveniently deny my refund request. If you want honest customer support, these developers are sorely lacking in it.

The app itself is pretty bloated, and there is not much of a difference from the basic and enterprise plan. The UI is not really conducive to a good user experience. Please be warned that there are more customer oriented apps out there for drop shippers.