Tuecus Aliexpress Dropshipping

I was adding products to my store, but in my store the product i just added showed 0 inventory. While in my Ali product page it showed it was active. So I got customer service and chatted with sai raghav, and he told me what to do and the amounts are now showing in my invenetory. Very fast and knowledgeable!! Once again thank you Sai...you made my day!

I had some questions about importing a product off of Ali Express. I wasn't sure if it would qualify for the dropshipping program I was registered for so Rajendra was kind and patient and explained it via "Chat" that it should work and told me what I would need to do. She was very helpful. I appreciate someone answering so quickly too.

Good customer support. Answered questions accurately and fast!

Hello To whom it may concern, You have no idea how much Rajendra helped me. He was so patient and helpful. He took his time to explain things to me even going on skype to assist , that kind of caring just dose not happen these days. He was amazing to work with and never ever became frustrated. He worked with me for a long time and I know he probably had other things to do. I want to remind all of his superiors and leaders one very important point: It is staff like Rajendra that are the heartbeat of the company , with out him or people like him, you have nothing but equipment and empty chairs. Please be sure to recognize him in your next staff meeting and give him a free breakfast and coffee along with a pat on the back. I appreciate your company having a service like this, please continue to focus on the customer not the investors. Thank you!!!

I needed help with the app and setting it up properly. Sai walked me through the process. Great Job!

Razi was a great help in getting me started with my first sucessful Aliexpress sale! Thank YOU!

I would like to say...
Thank you very much Rabbani for your amazing voice call which solved my chrome extension problem very quickly.
Great service
Merid

Had some issues and Rajendra in customer service helped me and made sure that my problem was taken care of. Thanks!

As shopify changed polilcy.
Suppoer - Rajendra helps to fix it with fast
It's a good app with good support team

I was frustrated when I could not process my customer order of Appfreaker supply. I reached out to the support team through the chat with us now. Razi was the agent assigned to me. He was exceptionally helpful guiding from the beginning to the end on how to process appfreaker supply order. He did not end the chat until I was able to order the items. His was very patient and I am so glad he was the one assigned to me.
The reason why I was not able to process the order was because I selected ship to Canada, which made it impossible to add the items to the cart. So, Razi explained to me that it does not matter if I change the shipping country to US since the shipping address on the checkout page will take precedence. I tried his suggestion and I was able to add the items to cart and eventually placed the order