Dropshipman: Easy Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,094)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying dropshipping management on Shopify, highlighting its user-friendly interface and the regular addition of new products to keep inventory fresh. The sourcing page is especially valued for easy access to products outside the existing catalog. Direct product importation to Shopify stores is another feature that saves time and effort. The app is also noted for its responsive customer support and reliable Shopify integration, which ensures smooth setup and ongoing store management.
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I tried all app in one month final I chose this master Good response from Master but need two improvement 1 duplicate product already exists 2 price update in sub product I mean shipping price +product price = profit.. Its Far better than others
Hi Adwordle team,👋😀
Thanks for taking the time to leave us such great feedback!
1. For duplicate products, we strictly control the imported AliExpress product id. But AliExpress has the same product but the supplier and price are different. You are right, they look like duplicates before importing. But it also makes it easier for us to change suppliers.
2. The price of shipping is a separate request. You can enter the shipping fee from 0 to 0 through our Chrome extension to find free shipping products. Please contact our customer service, they will tell you how to use it with images.
Happy dropshipping🎉 and don't hesitate to reach out if you need help!
Best regards,
Dropshipman team
I would be happy if the service was also available in Finnish in the future. The service is friendly and the screenshots are understandable.
Hello hopity.fi,
Thank you for your feedback and for sharing your thoughts about our service. We greatly appreciate your kind words about the friendly service and the comprehensibility of our screenshots.
We understand your desire for the service to be available in Finnish, and we value your input regarding language options. We are constantly striving to improve and expand our offerings to cater to the needs of our diverse user base. We will definitely take your suggestion into consideration as we plan for future updates and enhancements.
Your feedback is invaluable to us as it helps us understand the needs and preferences of our users better. We genuinely appreciate your input and will use it to guide our future developments.
If you have any further suggestions or questions, please do not hesitate to reach out. We are always here to listen to our users and ensure the best possible experience.
Thank you for your support, and we hope to continue serving you in the future.
Best regards,
Dropshipman Support Team
Hello everyone, I'm here to express and to help Shopify stores owners avoid this APP at 1000 % if possible, from End of February I been dealing with lots of customers complaint and returns due to product damage which since to be not inspected from the team in this warehouses. also I'm still waiting for money to be refund to my account from the beginning of March because they did not Fulfill the orders also they are orders from beginning of march that they have created the shipping labels but the products does not move from the carriers due to all this circumstance I'm issuing customers credits and refund on a daily basis. I want to be fair and also let everyone know that I have selected DHL shipping to provide my customers a fast shipping & delivery and even I paid from my own money for this this people do not care and send my products with regular YunExpress for 8-15 days when I select 4-9 days. also I have many many pictures of products shoes missing shoelaces, product damage, wrong sizes wrong items, wrong colors an so on. I wish I can update the picture for evidence. also they owe me lots of money that need to be refund it but they just do not care and have not refund my money for orders from a month ago.
Thank you very much for your feedback. Please accept our sincere apology for any inconvenience this has caused you. We will make sure to improve our service and improve our app more so we can meet your needs. If you have concerns, please feel free to contact us.
Best Regards,
Dropshipman Team
Easy to use!! Vary thankful for the experience, maybe the explanations should be more deeply done, bust great overall!!
Hello, ProHolder!
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!
Best Regards,
Dropshipman Support Team
first time user, i am still struggling but the customer service is always ready to give extra hand and information. Easy to navigate Customer service are very helpful.
I am dissatisfied, the application does not work as it should. When I try to order, I get the error "order failed" and "address not verified by Aliexpress". Thank you for this integration. My problem is still there and I don't know how to get rid of it.
Hello, funkcjonalnegadzety.pl!
Thank you for using our app, DSM-AliExpress Dropshipping, and we received your honest feedback on the Shopify App Store. We are committed to making our APP better and more user-friendly. Our team would love to arrange a conversation with you and make things right. Your support and encouragement inspire and allow us to make improvements for the better. We anticipate hearing from you. Take care always!
Best regards,
Dropshipman Support Team
So far it has been very easy to manage and the help system has been very useful. Ther is a good selection of products and options to take advantage of
Hello, Merch Commanders!
We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success!
Best regards,
Dropshipman Support Team
It used to be great before they updated it. Now its hard to gage what you will actually be paying for a product.
Hello, Ravissant!
Thank you for sharing your feedback regarding the recent update. We understand that changes can sometimes be challenging, and we apologize for any confusion caused. Our intention with the update was to enhance the user experience by introducing new features and improvements, but we acknowledge that we may have missed the mark in this particular aspect. We are actively working on addressing these issues to ensure that our customers have a clear understanding of the product pricing. Please contact us anytime if you have any further concerns. We are 24/7 ready to assist you. Your input is invaluable to us, and we are committed to delivering a seamless and reliable service. Thank you!
Best regards,
Dropshipman Support Team
Absolutely amazing app for dropshipping, the best fulfillment and sourcing company I've come across. Definitely recommend for anyone selling products using the dropshipping business model
Hello REvoJugs,
We received your review and thanks for taking the time to write such a favorable comment. It was a great honor to be of assistance to you. We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors. If you need more help, please feel to message us anytime. Thank you for your time and consideration, and have a wonderful day!
Cheers to more success!
Angel - DropShipman Team
So far, my experience with Dropshipman has been pretty positive. At first, the fulfillment process was extremely confusing and I had to reach out to customer service nearly every day to figure it out, but once I got the hang of things, everything was great. I would advise DSM to improve their tutorial videos to help newer users, as I think what's available right now isn't very cohesive or detailed enough for people to successfully navigate the app on their own. As for product quality, I haven't received any negative complaints from customers thus far which is a good sign that the sourcing on this app is good. Honestly, the only reason why i give 4 stars and not 5 is that there was miscommunication between a customer service agent and I earlier on in my use of the app regarding how to fulfill orders. Basically, an agent misunderstood my question on how to fulfill an order through DSM and they instructed me to place an order through aliexpress instead. That ended up leading me to deal with a horrible aliexpress seller who wouldn't refund me, a dispute, chargeback, and a month delay in delivery for my customer. Besides that one experience however, every order i've actually placed through DSM has been smooth, so although I wish that experience never occurred, what's in the past is in the past. I would just advise new users to not follow instructions blindly like I did. Lastly, DSM's customer service is amazing. The agents have been very patient and kind helping me figure out any situation i've found myself in which I greatly appreciate and special thanks to Angel, Glydel, and Elly who have been very helpful in these past few weeks! Overall, I would recommend this app and look forward to fulfilling more orders through DSM :)
Hello, Academia Apothecary!
Thank you for taking the time to provide us with your feedback! We appreciate your comments on the user experience and shortcomings of Dropshipman. Regarding your mention of the confusing order fulfillment process, especially for new users, we have made adjustments and released a new version. Currently, the order fulfillment process of Dropshipman is very smooth. At the same time, we have also added new user guidance to help new users quickly get started. Finally, we no longer support order fulfillment on AliExpress. Dropshipman will take care of all order fulfillment to ensure stability and smoothness.
In summary, thank you very much for your feedback, which helps us continuously improve. We are also honored that you are satisfied with our service. If you have any other questions during your future use, please feel free to communicate and provide feedback to us at any time!
Best Regards,
Dropshipman Support Team.