Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and wide range of competitively priced products. They appreciate the AI-powered product recommendation engine, automatic order processing, shipment tracking, and customer updates. The app's seamless integration with other apps and high-quality product images are also praised. Merchants commend the efficient customer service, mentioning agents like Sherm, Abdullah, Joe, Grace, Rienna, Sied, Ruby, Katrina, and others for their prompt and professional assistance. The app is recognized for its robust features, excellent support, and its ability to boost profits.

November 20, 2023

Missing features but the support team is great, need a lot of improvement though

Très Elite
Canada
12 months using the app
Dropshipman replied November 22, 2023

Hello Très Elite,

Thank you for taking the time to share your experience! We appreciate your feedback and we're continuously working on enhancing our product to meet the needs of our users. Your insights are valuable to us as we strive to provide the best experience possible. Thank you again for your support!

Best regards,
Dropshipman Support Team

October 16, 2023

Ruby was very informative and patient. I am new here and had a ton of questions.

Curated Travel Essentials
United States
About 1 hour using the app
Dropshipman replied October 19, 2023

Hello Curated Travel Essentials,

Thank you for sharing your experience with Ruby. We're delighted to hear that Ruby provided you with informative and patient assistance, especially as a new member with many questions. Our team is here to ensure that you have a smooth and enjoyable experience while using our service. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and support you every step of the way. Welcome, and thank you for choosing our service!

Best regards,
Drophsipman Support Team

June 24, 2023

I would be happy if the service was also available in Finnish in the future. The service is friendly and the screenshots are understandable.

hopity.fi
Finland
3 months using the app
Dropshipman replied June 24, 2023

Hello hopity.fi,

Thank you for your feedback and for sharing your thoughts about our service. We greatly appreciate your kind words about the friendly service and the comprehensibility of our screenshots.

We understand your desire for the service to be available in Finnish, and we value your input regarding language options. We are constantly striving to improve and expand our offerings to cater to the needs of our diverse user base. We will definitely take your suggestion into consideration as we plan for future updates and enhancements.

Your feedback is invaluable to us as it helps us understand the needs and preferences of our users better. We genuinely appreciate your input and will use it to guide our future developments.

If you have any further suggestions or questions, please do not hesitate to reach out. We are always here to listen to our users and ensure the best possible experience.

Thank you for your support, and we hope to continue serving you in the future.

Best regards,
Dropshipman Support Team

April 22, 2023

Great customer support!
Online chat regarding a question I had was very pleasant, extremely concise, informative, and generally helpful. As well as very friendly. The approach I received was more of a casual, friendly, and enthusiastic kind of energy rather than a cold, ''overly professional'' feel. That approach I see as a plus, as it keeps the whole interaction more relaxed.

My only complaint regarding Dropshipman is the layout of the website itself and some of the terms used throughout the website, nothing unprofessional or even necessarily incorrect. Some things are simply difficult to understand, considering being new to this business model. It may be more of an issue with my lack of experience and knowledge of some of the words and terms used in dropshipping, though I find my comment to be relevant to the company as ''fruit for thought''.

Regardless, the experience has been extremely pleasant so far and I look forward to working with Dropshipman as a company.

DropHomely
Iceland
5 months using the app
Dropshipman replied April 24, 2023

Hello, DropHomely!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

October 30, 2023

It's Great!

BarganharOnLine
Brazil
3 days using the app
Dropshipman replied October 31, 2023

Hello BarganharOnLine,

Thank you for taking the time to share your experience with Dropshipman. We're delighted to know that you are satisfied with what we offer. If you ever have any questions, concerns, or further feedback, please don't hesitate to reach out. Your support means a lot to us, and we look forward to continuing to meet your expectations. Thanks again!

Best regards,
Dropshipman Support Team

November 6, 2023

easy to use

Loyal and Royal
Pakistan
About 1 hour using the app
Dropshipman replied November 8, 2023

Hello Loyal and Royal,

We greatly value your feedback, and it's wonderful to hear that you found our offerings user-friendly.

We take pride in delivering services that are intuitive and straightforward for our customers to use. Your feedback confirms that we're on the right track, but we're always looking for ways to enhance your experience further.

If you have any additional suggestions or insights on how we can make the experience even easier for you, please don't hesitate to share. Your input is invaluable in helping us continue to improve.

Thank you again for choosing Dropshipman, and we look forward to serving you with excellence in the future.

Warm regards,
Dropshipman Support Team

May 26, 2023

Easy to use!! Vary thankful for the experience, maybe the explanations should be more deeply done, bust great overall!!

ProHolder
Spain
3 months using the app
Dropshipman replied May 27, 2023

Hello, ProHolder!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

April 25, 2023

so far so good...fulfilling orders is a little confusing but i think i got it. Chat support is very helpful.

Boomers Gidget's and Gadget's
United States
4 months using the app
Dropshipman replied April 26, 2023

Hello, Boomers Gidget's and Gadget's!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

January 10, 2023

This app is great!! easy to use and learn especially as a beginner. I would definitely recommend to people who are starting their dropshipping journey.

ShopWithMeril
New Zealand
2 months using the app
Dropshipman replied January 11, 2023

Hello, ShopWithMeril!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

Edited March 6, 2023

Dropshipman is the best supplier for beginner and will always assist with you anything you want to support your store. It help my store grow..

Techy VRoomy
United States
About 1 month using the app
Dropshipman replied March 7, 2023

Hello, Techy VRoomy!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team