Dropshipman: Easy Dropshipping

Dropshipman: Easy Dropshipping

Reviews (249)

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer support and user-friendly interface, which makes importing products from platforms like AliExpress easier. Key features like "Advanced Pricing" and "Full Order Tracking" enhance the dropshipping experience, although they are only available in premium plans. The straightforward onboarding process and helpful guidance for new merchants are also highly valued.

October 16, 2024

It's a bit cumbersome. I am always having to go on chat to process orders. Hopefully over time I will be able to navigate it by memory. The customer service reps are great. However, my first order was not processed correctly, so I am a bit concerned about using Dropshipman long term.

Gua Sha Goodies
United States
4 months using the app
Dropshipman replied October 17, 2024

Hello Gua Sha Goodies,

Thank you for your honest feedback! We appreciate you taking the time to share your experience with us. While we’re glad to hear that our customer service team has been helpful, we understand your concerns and are committed to making things smoother for you. We're constantly working on improving our platform’s usability to make order processing more intuitive and reliable. Your feedback helps us identify areas where we can do better. If you ever need any further assistance, we’re always here to support you and ensure a seamless experience moving forward. Thank you again for your patience and trust in us!

Best regards,
Dropshipman Support Team

Edited April 23, 2024

I have found the chat quite responsive. I recently chatted with Joe who was very helpful.

ProLyf Styles
United States
About 1 year using the app
Dropshipman replied March 15, 2023

Hello, ProLyf Styles!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

February 19, 2022

They customer's help line was superb specially Angel she helped me with all my problems, and situations. Thank you Angel keep up with good work Ambroise from KOKADOSHOP

Kokadoshop.myshpify.com
United States
4 months using the app
Dropshipman replied February 19, 2022

Hi 👋😄

We are so happy to hear you are enjoying the app! Thank you so much for taking the time to write us a review. We really appreciate it. I wish you all the best and don't hesitate to reach out if you need help! 🙆‍♀️

Best regards,
Dropshipman Support Team

April 13, 2022

I contacted a dropshipman team member and she gave me warm handful help. Thanks Maybe it would be better if we could get free experts to help us bies on our websites

STYLEJTDESIGNS
Germany
About 1 month using the app
Dropshipman replied April 13, 2022

Hello,

Thank you for using Dropshipman on Shopify and thank you for your valuable feedback.

We are dedicated to making our APP better and easier for our users. We are wondering if you could kindly tell us your concerns at the moment, for your honest feedback helps encourage us and make improvements to our app.

Look forward to your reply.

Best regards,
Dropshipman Support Team

May 5, 2024

We really like Dropshipman; mostly because of the range of products available, but we also like the way it is easy to set up. However, we do not like having to constantly search after looking at the product details for a specific item (the product images and titles are not clickable). We are also unhappy with the pricing and the product import restrictions. Their pricing models are flawed. Restricting businesses from listing products on our websites will slow the growth and make a huge negative impact on sales for both us and the vendor. We cannot continue with these limitations in place.

WONDERCRAFT LTD
United Kingdom
About 4 hours using the app
Dropshipman replied May 7, 2024

Dear WONDERCRAFT LTD,

Thank you for sharing your feedback with us. We truly value your input as it helps us improve our services.

We appreciate your positive comments about the range of products and the ease of setup. We understand your frustrations with the limitations you've encountered. Your feedback are duly noted. If there's anything specific you would like us to focus on to enhance your experience, please feel free to let us know. Much appreciated!

Thank you again for taking the time to provide your feedback. We appreciate your business and hope to improve your experience with us. If you have any other questions or concerns, please don't hesitate to reach out.

Best regards,
Dropshipman Support Team

April 15, 2023

Service has been great to assist in the setup. Always very responsive and I get immediate answers to my questions

Carla & Joel Photography
Australia
1 day using the app
Dropshipman replied April 17, 2023

Hello, Carla & Joel Photography!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

October 24, 2024

I am only giving 4 stars instead of 5 because we have only just begun (day 2) and have not had a sales/shipping experience yet but so far the ease of use and quality of products to choose from leads me to the 4 star review

Cozy Pines
United States
3 days using the app
Dropshipman replied October 26, 2024

Hi Cozy Pines,

Thank you so much for taking the time to leave a review and share your experience with us. We’re absolutely thrilled to hear that you’re finding our app easy to use and enjoying the quality of products available so far. Your positive experience means a lot to us, and we’re excited to be a part of your journey as you dive deeper into what we offer.

Best regards,
Dropshipman Support Team

August 3, 2022

I have just now installed this app, not used it yet. I will write something in the future, hope all works for the best!

Earth Thanks
United States
About 3 hours using the app
Dropshipman replied August 3, 2022

Hello Earth Thanks,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. I look forward to hearing from you soon. 🧡

Best Regards,
Angel

January 15, 2025

EMPRIZE 360
United States
3 months using the app
Dropshipman replied January 16, 2025

Thank you for taking the time to leave us a 4-star review! We’re glad to know you had a positive experience with our app.

If there’s anything we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you. Your feedback helps us grow and continue providing the best service possible.

Feel free to reach out anytime, we’re here to assist you!

Best regards,
Dropshipman Support Team