Dropshipman: Easy Dropshipping

Dropshipman: Easy Dropshipping

Reviews (2,154)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that eases navigation and setup, alongside exceptional customer support from staff like Muriadel, Sherm, Ava, and Joe. They value the extensive and frequently updated product range, and features that streamline store setup and product management. The unique sourcing service that allows for specific product requests is also highlighted, significantly boosting their business growth and success.

August 25, 2022

This app didn't work for me whatsoever. The person trying to help me convinced me to delete an item from my products to make it work and it STILL DIDN'T fix the issue. Definitely a scam just to get your customer's info. Don't waste as much time as I did figuring that out.

Black Rainbow Apparel
United States
6 days using the app
Dropshipman replied August 25, 2022

Hello Black Rainbow Apparel,

We noticed you were dissatisfied with our service, and we are sad knowing we fell short of your expectations. We read your feedback and learned about the issue with importing products and some functions on our application. We sincerely regret your negative experience and are working hard to make things right for you.

We're messaging to inform you that your current issue has been escalated, and we'll let you know as soon as it's resolved. We strive to ensure that every merchant is satisfied with our services, and I apologize for any inconvenience we may have caused you. I look forward to hearing from you soon.

Best Regards,
Angel-Dropshipman Team

October 11, 2022

This is the bad app you will use ever bad support and more issue, don't waste your time to use it when I try to fix the problem, the support chat told me to go and close the chat box

Kitchen 9-10
United States
4 days using the app
Edited September 13, 2023

No es lo que pense

®TimeAliExpress
Ecuador
About 23 hours using the app
Dropshipman replied September 13, 2023

Hola ®TimeAliExpress,

¡Gracias por compartir tu entusiasmo! Estamos encantados de que estés disfrutando de nuestra oferta. Si tienes alguna pregunta o necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros. Tu satisfacción es nuestra prioridad y estamos aquí para asegurarnos de que tengas la mejor experiencia posible. ¡Esperamos seguir proporcionándote un servicio que te encante!

Atentamente,
Dropshipman Support Team

February 20, 2024

No comment

GoShopmania
United Kingdom
19 minutes using the app
Dropshipman replied February 22, 2024

Hello GoShopmania,

Thank you for bringing this to our attention. We sincerely apologize if we fell short of meeting your expectations during your recent interaction with us. Rest assured, one of our agents has reached out to you to address your inquiries and provide suitable solutions.

We value your feedback greatly and are committed to resolving any issues you may have encountered. Please feel free to respond to our agent at your earliest convenience. We remain dedicated to regaining your trust and ensuring that your future experiences with us are nothing short of exceptional.

Thank you for your understanding and continued support.

Warm regards,
Dropshipman Support Team

August 19, 2020

app not working properly totally waste of time. Improve your application design and and review your app functionality

inventive idea
United States
43 minutes using the app
Dropshipman replied August 19, 2020

Hi there! Thanks for taking the time to write a review. We're really sorry to hear you had such a frustrating experience with the app.
We learned the user experience and design experience of shopify, and made some "improvements". If these improvements have caused you confusion, we would love to hear your suggestions.
Our app has many functions, such as importing in bulk AliExpress products to shopify, pre-editing shopify fields before import, selecting and editing variants in batches, separating products with too many variants, etc. We checked the app in details, but couldn't determine the functionality you mentioned.
Please fire us a message at service@dropshipman.com and we're happy to hear from you!

Sonia
DropShipMan Team

August 14, 2023

The free plan does not have the right to import from Ali Express as written in the description
tricked

High Shine
Israel
11 minutes using the app
Dropshipman replied August 16, 2023

Hello High Shine,

We apologize for any confusion or inconvenience you may have experienced. Our intention is to provide accurate and transparent information about our plans and features. We understand your frustration if you encountered an issue with importing from AliExpress on the free plan.

We strive to ensure that our descriptions are clear and informative, but we recognize that misunderstandings can still occur. One of our customer support will contact you to discuss further the issue.

Your feedback is invaluable to us, as it helps us enhance our services and improve the user experience. We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out. We are committed to delivering the best service possible and addressing any issues you may have encountered. Thank you for bringing this to our attention.

Best regards,
Dropshipman Support Team