Reviews (1,910)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for dropshipping, especially for beginners due to its user-friendly interface and robust features. It's praised for its wide range of competitively priced products, fast and affordable shipping methods, and seamless Shopify integration. Merchants appreciate the quick product importation from AliExpress and Temu, custom branding options, fast sourcing times, and custom packaging. The app's responsive customer service, available via live chat, Skype, and WhatsApp, is also commended. Many note its affordability and easy download process.

Edited May 6, 2024

We have experienced many problems with this app recently:

Our agent is on holiday too often, and no one is assigned to replace her, so they are off.

We started to receive customer complaints about poor quality products, and their quantity inspections need to be fixed as promised.

Tracking codes need to be updated accurately. Some orders are lost.

Jeans4you.shop
United States
3 months using the app
Dropshipman replied April 7, 2024

Hello,

Thank you for taking the time to share your feedback about your experience with Dropshipman. We truly appreciate your kind words and are delighted to hear that our platform has made the process of dropshipping feel manageable and straightforward for you.

We are committed to providing an intuitive interface and user-friendly experience to our customers, and it's rewarding to hear that our efforts have met your expectations. Your satisfaction is our top priority, and we will continue to strive for excellence in providing you with the best possible service.

Should you have any further feedback or suggestions for improvement, please feel free to reach out to us. We value your input and are always looking for ways to enhance our platform to better serve your needs.

Once again, thank you for choosing Dropshipman. We look forward to continuing to support you in your dropshipping journey.

Best regards,
Dropshipman Support Team

April 26, 2024

i can recommend this app because the responses seems genuine.

Stellar Time Co.
United States
26 days using the app
Dropshipman replied April 28, 2024

Hello,

Thank you sincerely for sharing your experience with our app and offering your genuine recommendation. It's incredibly gratifying to hear that you found our responses to be genuine and helpful.

While we are pleased to have met your expectations in many regards, we regret that we fell short of fully satisfying your expectations. Your feedback is invaluable to us as we continuously strive for excellence and aim to exceed our users' expectations at every turn. If there are specific areas where we can improve to better meet your needs, please do not hesitate to let us know. We are committed to making the necessary adjustments to ensure your complete satisfaction.

Authenticity and customer satisfaction are our foremost priorities. We are delighted that our efforts have resonated with you, and we are dedicated to maintaining this level of service. Your feedback plays a crucial role in our ongoing efforts to enhance and refine our app to provide the best possible experience for all our users.

Should you have any further comments, suggestions, or questions, please feel free to reach out to us anytime. We are here to assist you every step of the way and ensure your experience with Dropshipman is nothing short of exceptional.

Once again, thank you for choosing Dropshipman and for your kind words. We are eager to continue serving you and look forward to the opportunity to exceed your expectations in the future.

Warm regards,
Dropshipman Support Team

April 14, 2024

sherm is great, very kind and really helpful, give her CEO status immediately

Madcap Deals
United Kingdom
About 1 month using the app
Dropshipman replied April 16, 2024

Hello Madcap Deals,

Thank you for your feedback! We're very glad to hear that Sherm has been providing excellent service and we greatly appreciate your recognition of her efforts. We have a professional, friendly and efficient service team, if you have any further questions or need assistance in the future, please feel free to reach out. Thanks again for choosing Dropshipman!

Best regards,
Dropshipman Support Team

June 11, 2024

Efficacité

Babynett
France
10 days using the app
Dropshipman replied June 12, 2024

Hi Babynett,

Thank you so much for your feedback! We're thrilled to hear that you found our application efficient. Your feedback means a lot to us and encourages our team to keep improving and providing the best service possible.

If you have any other feedback or need further assistance, please don't hesitate to reach out.

Best regards,
Dropshipman Support Team

April 23, 2024

Fantastic

Clover Avenue
United Kingdom
24 days using the app
Dropshipman replied April 25, 2024

Hello Clover Avenue,

Thank you so much for your fantastic words! We truly appreciate your kind words.

We strive to deliver excellence in everything we do, and it's incredibly rewarding to hear that you had a positive experience with us.

If you ever have any questions, concerns, or further feedback to share, please don't hesitate to reach out. We're here to assist you every step of the way.

Once again, thank you for choosing Dropshipman. We're honored to have you as a valued customer!

Best regards,
Dropshipman Support Team

May 5, 2024

Quick replies and help .Thank you for the quick responses and professionalism; it's greatly appreciated.

Uthinkithot!
Australia
16 days using the app
Dropshipman replied May 7, 2024

Hello Uthinkithot!,

Thank you so much for your kind words! Providing excellent customer service is always our top priority. If you ever need any more help or have questions, please feel free to reach out to Dropshipman team. Your support means a lot to us!

Best regards,
Dropshipman Support Team

March 24, 2024

good

Happy Gadget
South Africa
4 months using the app
Dropshipman replied March 26, 2024

Hello Happy Gadget,

Thank you for taking the time to share your experience with Dropshipman. We're thrilled to hear that you are happy with us! We appreciate your support and look forward to serving you again soon. Thank you very much for choosing Dropshipman!

Best regards,
Dropshipman Support Team

June 13, 2024

good solution

Erfien
United Kingdom
8 days using the app
Dropshipman replied June 14, 2024

Hello Erfien,

Thank you for your feedback and for choosing our services. We appreciate your comments and are pleased to hear that you found our solution beneficial.

We are committed to continuous improvement and strive to provide the best service possible. If there are any specific areas where you feel we could further enhance our service, please do not hesitate to let us know. Your input is highly valuable to us. Additionally, one of our agents has contacted you to address any issues you may have encountered.

Once again, thank you for your feedback and for trusting us with your business. We look forward to continuing to serve you.

Best regards,
Dropshipman Support Team

March 29, 2024

Run For your life ---> too late in delivery and unexpected and not-agreed-on Payments and fees.

After using Dropshipman for over 20 orders, an unexpected turn left me astounded. A week after payments were made, an agent named Nicole reached out, explaining a mix-up with their factory and a shipping dilemma that suddenly demanded an extra $50 per order for shipping. This miscommunication on their part meant I was facing an unplanned $1050 additional expense for 21 orders. In over two decades of business, I've never encountered such a blunder. This oversight led to over $1800 in losses for me. Honestly, reconsider if you're thinking about using Dropshipman. It's been a lesson in vigilance and the unforeseen costs of mismanagement.

Never Ever again.

Little OneSie
Germany
About 2 months using the app
Dropshipman replied March 31, 2024

Hello Little OneSie,

We are extremely sorry to hear about your experience. We value your feedback, and are committed to addressing the issues you've raised to improve our services. Please rest assured that we are taking steps to prevent such mishaps in the future. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact us directly. We sincerely apologize for any inconvenience caused, and we hope to have the opportunity to make things right for you. Thank you for working with Dropshipman!

Best regards,
Dropshipman Support Team

June 7, 2024

Droshipman is very awesome and easy application

PrimeFinds
Saudi Arabia
6 days using the app
Dropshipman replied June 9, 2024

Hello PrimeFinds,

Thank you for your feedback! We're thrilled to hear that you find Dropshipman to be an awesome and easy-to-use application. Our team works hard to ensure our platform meets your needs, and your kind words are greatly appreciated.

If you have any suggestions for further improvements or need any assistance, please don't hesitate to reach out. Happy dropshipping!

Best regards,

Dropshipman Support Team