Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this beginner-friendly dropshipping app for its wide variety of competitively priced products and quick, affordable shipping. It's praised for its easy installation, seamless Shopify integration, and intuitive interface. Many appreciate the high-quality product images and fast response times. The customer service is consistently described as patient, detailed, and quick to resolve issues. The app is appreciated for its affordability, quality of products, and excellent customer support.

October 12, 2022

O Único problema que verifiquei é o baixo número de produtos disponíveis, ao que se traduz com poucos parceiros... é preciso estabelecer novos parceiros... especialmente sobre informática.

Flash Golden Shopping
Brazil
10 days using the app
December 4, 2022

I liked it very much cause it is very cheap and very nice app to use and the custom ervice was good they helped me to upgrade to a vi or premuim plan fopr me for free

My Store
Finland
7 days using the app
Dropshipman replied December 6, 2022

Hello, My Store!


Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!


Best Regards,
Dropshipman Support Team

April 15, 2023

Service has been great to assist in the setup. Always very responsive and I get immediate answers to my questions

Carla & Joel Photography
Australia
1 day using the app
Dropshipman replied April 17, 2023

Hello, Carla & Joel Photography!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

March 15, 2021

1. Frequent errors occur during operations such as setting and importing products, and the following prompt appears: "Sorry, Internal Server Error
Please try navigating to the page from Drop Ship Home and try again. "There is a BUG, which can not be used normally, please fix it as soon as possible.
2. There is no online customer service, and the problem cannot be solved in time, which needs to be improved.
3. Can I import AliExpress products from shopmaster? This is very important, a powerful APP——shopmaster is going to be taken off the shelves, looking for a replacement, the key is to be able to import the data in shopmaster

HappyBuy Mall
China
1 day using the app
Dropshipman replied March 16, 2021

Hi HappyBuy Mall team👋😀

Thanks for taking the time to leave us feedback! We really appreciate it.
1. We recently upgraded the front-end, which caused a conflict between Google Translate and the front-end code. We will fix this problem as soon as possible.
2. The Helpscout in the lower right corner of our app. You can also go to Shopify > Apps > AliExpress Dropshipping Master, and contact us via Shopify "get support“. There is also a contact page on our homepage to contact our customer service.
3. We do not currently support the migration of data from Shopmaster, but the existing products in your store can be synchronized. Please contact our customer service who will help you step by step.

Sorry for the inconvenience. If you have any questions, please feel free to contact us at support@dropshipman.com.

Best regards,
Sonia | Dropshipman team

April 28, 2022

It is fairly easy to learn and navigate everything , I didn't know about the inventory refreshing/updating every 12 hours. So it's useful to know that you shouldn't rely on the app for accurate stock info.

Lunaspetsshop
United States
About 13 hours using the app
Dropshipman replied April 28, 2022

Hello Lunaspetsshop,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Angel - DropShipman Team

April 15, 2024

Elektro Riket
Norway
25 days using the app
Dropshipman replied April 17, 2024

Dear Elektro Riket,

Thank you so much for the rating! We are glad to know that Dropshipman is good for you and we also realize there are lots of things we can improve along the journey. If you have any specific thoughts, please feel free to tell us. We value your business and strive to provide the best possible experience. Thanks again for choosing Dropshipman!

Best regards,
Dropshipman Support Team

February 3, 2024

SwiftStyle
South Africa
2 days using the app
Dropshipman replied February 4, 2024

Hello SwiftStyle,

Thank you for taking the time to share your feedback. We truly appreciate your feedback and are pleased to know that you had a good experience.

If there's anything specific you enjoyed or any areas where you feel we could improve, please don't hesitate to share your thoughts with us. Your input is invaluable in helping us enhance our offerings and services.

We're grateful for your support and look forward to serving you even better in the future.

Best regards,
Dropshipman Support Team

December 22, 2023

LuCe Shop1821
Switzerland
3 months using the app
Dropshipman replied December 24, 2023

Hi LuCe Shop1821,

Thank you so much for taking the time to share your experience. We appreciate your support and value your feedback. If there's anything specific you'd like to share or any suggestions for improvement, please feel free to let us know. We always strive to provide the best experience possible for our customers. Thank you for choosing Dropshipman!

Best regards,
Dropshipman Support Team

April 25, 2024

I Frame
United Arab Emirates
About 1 hour using the app
Dropshipman replied April 26, 2024

Hello I Frame,

Thank you for taking the time for sharing your feedback. We appreciate it and are pleased to see that you had a positive experience overall. Your satisfaction is important to us, and we strive to deliver exceptional quality and service to all our customers.

If there are any specific areas where you believe we can further improve, please feel free to share your thoughts with us. We are always looking for ways to enhance our offerings and provide even better experiences for our valued customers.

Thank you once again for choosing Dropshipman. We look forward to serving you again in the future.

Best regards,
Dropshipman Support Team

November 6, 2023

Limitless Success
United States
About 1 month using the app
Dropshipman replied November 8, 2023

Hello Limitless Success,

We wanted to take a moment to express our gratitude for your review to Dropshipman. Your feedback is invaluable to us, and we sincerely appreciate your time and effort.

At Dropshipman, we are always striving to provide the best possible experience for our customers, and your feedback plays a crucial role in helping us achieve that goal. While we are thrilled to hear that you had a positive experience, we understand that there may be room for improvement.

We'd love to know more about what we could have done, your insights can help us make necessary adjustments and continue to enhance our offerings. If you have any specific suggestions or if there's anything you'd like to discuss in more detail, please feel free to reach out to us.

Once again, thank you for choosing Dropshipman, we look forward to the opportunity to serve you even better in the future.

Warm regards,
Dropshipman Support Team