Dropshipman: Easy Dropshipping

Dropshipman: Easy Dropshipping

Reviews (2,174)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and easy setup, which streamline managing stores and starting dropshipping businesses. The customer support, especially the live chat, is praised for its quick and helpful responses. The wide variety of products available aids in diversifying offerings, while continuous updates and educational support enhance user experience. The multilingual support, including Spanish, broadens accessibility.

December 4, 2022

I liked it very much cause it is very cheap and very nice app to use and the custom ervice was good they helped me to upgrade to a vi or premuim plan fopr me for free

My Store
Finland
7 days using the app
Dropshipman replied December 6, 2022

Hello, My Store!


Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!


Best Regards,
Dropshipman Support Team

April 15, 2023

Service has been great to assist in the setup. Always very responsive and I get immediate answers to my questions

Carla & Joel Photography
Australia
1 day using the app
Dropshipman replied April 17, 2023

Hello, Carla & Joel Photography!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

March 15, 2021

1. Frequent errors occur during operations such as setting and importing products, and the following prompt appears: "Sorry, Internal Server Error
Please try navigating to the page from Drop Ship Home and try again. "There is a BUG, which can not be used normally, please fix it as soon as possible.
2. There is no online customer service, and the problem cannot be solved in time, which needs to be improved.
3. Can I import AliExpress products from shopmaster? This is very important, a powerful APP——shopmaster is going to be taken off the shelves, looking for a replacement, the key is to be able to import the data in shopmaster

HappyBuy Mall
China
1 day using the app
Dropshipman replied March 16, 2021

Hi HappyBuy Mall team👋😀

Thanks for taking the time to leave us feedback! We really appreciate it.
1. We recently upgraded the front-end, which caused a conflict between Google Translate and the front-end code. We will fix this problem as soon as possible.
2. The Helpscout in the lower right corner of our app. You can also go to Shopify > Apps > AliExpress Dropshipping Master, and contact us via Shopify "get support“. There is also a contact page on our homepage to contact our customer service.
3. We do not currently support the migration of data from Shopmaster, but the existing products in your store can be synchronized. Please contact our customer service who will help you step by step.

Sorry for the inconvenience. If you have any questions, please feel free to contact us at support@dropshipman.com.

Best regards,
Sonia | Dropshipman team

April 28, 2022

It is fairly easy to learn and navigate everything , I didn't know about the inventory refreshing/updating every 12 hours. So it's useful to know that you shouldn't rely on the app for accurate stock info.

Lunaspetsshop
United States
About 13 hours using the app
Dropshipman replied April 28, 2022

Hello Lunaspetsshop,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Angel - DropShipman Team

October 16, 2023

Ruby was very informative and patient. I am new here and had a ton of questions.

Curated Travel Essentials
United States
About 1 hour using the app
Dropshipman replied October 19, 2023

Hello Curated Travel Essentials,

Thank you for sharing your experience with Ruby. We're delighted to hear that Ruby provided you with informative and patient assistance, especially as a new member with many questions. Our team is here to ensure that you have a smooth and enjoyable experience while using our service. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and support you every step of the way. Welcome, and thank you for choosing our service!

Best regards,
Drophsipman Support Team

September 27, 2024

SSQUIRE
India
About 1 month using the app
Dropshipman replied September 28, 2024

Hello SSQUIRE,

Thank you so much for your feedback! We’re thrilled to hear that your questions were answered and that you’re happy with our service.

We are committed to ensuring that all our customers receive the highest level of satisfaction. Should you have any further comments, suggestions, or questions, please feel free to reach out to us anytime. We are here to assist you every step of the way and ensure your experience with Dropshipman is nothing short of exceptional.

Thank you once again for choosing Dropshipman, and we look forward to the opportunity to serve you in the future.

Best regards,
Dropshipman Support Team

September 16, 2024

Eye Candyy
United States
About 2 months using the app
Dropshipman replied September 18, 2024

Hello Eye Candyy,

Thank you so much for your feedback! We’re thrilled to hear that your questions were answered and that you’re happy with our service.

We are committed to ensuring that all our customers receive the highest level of satisfaction. Should you have any further comments, suggestions, or questions, please feel free to reach out to us anytime. We are here to assist you every step of the way and ensure your experience with Dropshipman is nothing short of exceptional.

Thank you once again for choosing Dropshipman, and we look forward to the opportunity to serve you in the future.

Best regards,
Dropshipman Support Team

November 14, 2024

RC fashions
United States
11 days using the app
Dropshipman replied November 15, 2024

Hello RC fashions,

Thank you for your feedback. We value your suggestions and would love to hear them so we can improve our service. If you encounter any issues while using Dropshipman, please feel free to contact us.

Additionally, one of our agents has contacted you via email to address any issues you may have.

Best regards,
Dropshipman Support Team

July 30, 2024

Ma boutique
France
1 day using the app
Dropshipman replied July 31, 2024

Hello Ma boutique,

Thank you for your feedback. We value your suggestions and would love to hear them so we can improve our service. If you encounter any issues while using Dropshipman, please feel free to contact us.

Additionally, one of our agents has contacted you via email to address any issues you may have.

Best regards,
Dropshipman Support Team

April 15, 2024

Elektro Riket
Norway
6 months using the app
Dropshipman replied April 17, 2024

Dear Elektro Riket,

Thank you so much for the rating! We are glad to know that Dropshipman is good for you and we also realize there are lots of things we can improve along the journey. If you have any specific thoughts, please feel free to tell us. We value your business and strive to provide the best possible experience. Thanks again for choosing Dropshipman!

Best regards,
Dropshipman Support Team