Reviews (408)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its diverse discount options, including BOGO, tiered, and volume discounts, which enhance sales and customer experience. It supports both online and POS systems and allows managing multiple discount codes and automated discounts simultaneously. The interface is user-friendly, and the support team is praised for their responsiveness and custom coding assistance, making it a valuable tool for complex discount strategies.

August 25, 2021

What the app does is great.
The support is great.
Unfortunately it doesnt display the discounts on the product and collection pages. (which was my requirement)
I have communicated this to the developer

Real Aquatics
United Kingdom
About 1 hour using the app
Cirkle Studio LLC replied August 25, 2021

Hello Mike,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our app and features.

I am sorry that we are not fulfilling your requirement at this stage.

I share this comment with my technical team and if possible we will definitely update the app.

August 23, 2021

very hard to understand settings and totally incompetent support chat. total waste of time even trying it.
It only is 2 stars and not 1 because support was able to point out how to do a clean uninstall without code left.

Livomio® - Liebe Dein Zuhause
Germany
About 1 hour using the app
Cirkle Studio LLC replied August 25, 2021

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

January 18, 2023

Broke the website, support very unhelpful - wasted an hour of my time trying to uninstall and lost a lot of sales - proceed with caution

Uno Lusso
United Kingdom
32 minutes using the app
Cirkle Studio LLC replied January 18, 2023

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

July 19, 2021

Chirag provided an outstanding support installing the app on my AJAX cart theme! App works as advertised and I'm very happy with it!

RAGOO
Ireland
Cirkle Studio LLC replied July 19, 2021

Rob, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal user and helping to share the word about us. We’re here for you anytime. Our team is really happy to hear that you like our app.

September 16, 2021

We needed to create a 3 for 2 offer for the whole store and after installing the app I admit I was kind of lost. I contacted support and got a personal hangout call with one of the devs and within minutes everything worked and even better than we expected. Highly recommend.

GPI - German Products Ireland
Ireland
November 20, 2024

Miles and Milan
United States
Over 2 years using the app
October 6, 2024

xDrop Store
Slovakia
2 months using the app
August 13, 2024

John Masters Organics
United States
8 days using the app
September 26, 2024

Elegantix Boutique
United Arab Emirates
25 minutes using the app
Cirkle Studio LLC replied September 27, 2024

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As I can see the app is not configured in your theme and due to that you are facing an issue. Each and every theme has different code structure and due to that in some cases we have to configure the app manually.

I request you to reinstall the app and we will configure the app for you ASAP. Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

We have live chat with the app and our support agent is available 24*6 days a week for you. If you want me to configure the app in your theme then please send me an email on chirag@cirklestudio.co

February 14, 2024

Level Up Desks
Canada
4 months using the app