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Leverage the power of Amazon’s fulfillment network for your US orders
Amazon Multi-Channel Fulfillment (MCF) is a 3rd Party Logistics (3PL) solution that delivers fast, reliable, and low-cost fulfillment. Businesses of all sizes can leverage the power of Amazon’s fulfillment network to pick, pack and ship orders to your customers anywhere, 7 days a week. The app is built by Amazon, is reliable, and automates order management and fulfillment by integrating your Shopify store to Amazon MCF’s e-commerce logistics infrastructure.
- Sync and fulfill U.S. Shopify orders with Fulfillment By Amazon (FBA) inventory
- Now offering multiple store and multi-location inventory support
- Make onboarding easy with three simple steps and features like auto-SKU mapping
- Deliver products as quickly as 2, 3, or 5 business days
- Simple, predictable pricing with just one fee for pick, pack, and ship
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
English
Categories
Pricing
External charges may be billed by Amazon separately from your Shopify invoice. Learn more
Free to install
Additional variable charges per shipment
All charges are billed in USD. See all pricing options
Reviews (59)
The primary reason I've only given 2 stars to this app is the lack of support for it. In 4 days of trying, I still can't get any. Five days ago a customer placed two orders. I sent in a request for fulfillment. FBA never acknowledged it. (Meaning, it doesn't even show up as "pending"). So the order is stuck. I can't cancel the order in Shopify because I've already requested fulfillment. And since FBA has no record of the order, there's nothing I can do on their end to resolve the issue.
Hi Bluccii - thank you for your review and we were happy to resolve your issue once you reached out to mcf-shop-app-support@amazon.com.
Feel free to reach out to us directly in the future if you have any other questions!
they don't add email and customer phone number in the MCF Orders customers and shipping company might face issues while deliveries
Hi NOGY - thank you for taking the time to leave a review. We will consider your feedback as we think about new features to add to our app in the future.
MCF is the worse. They don't ship your orders on time, no support, no help, after they don't ship on time and deliveries are not received on the days promised, customers are mad and will not use shop with you again. **If you call into support then email someone and you have to wait days for answers. In the mean time your order is still not shipped and when you try to cancel it because they failed to ship on time they will not allow you to cancel the order.
This is the repeat problem: They fail to ship on time. The order to your customer will not arrive on time for the wedding, baby reveal, or funeral. So then you have to ship the product yourself by EXPRESS OVERNIGHT and pay hundreds of dollars to keep your promise to your customers. You then have spent all this money and Amazon still will ship THAT original order late and will not allow you to cancel the order.
So you have shipped double the order amount and pay both Amazon and on your own for excess shipping charges to get a customers order to them on time.
This has happened more times than I can count. IF YOU VALUE your customers on your site or other sales channels DO NOT USE MCF. They do not ship on time, orders do not arrive on time and you CAN NOT rely on them.
MCF will not fill the order if an Amazon FBA order is opened at the same time. Amazon FBA takes priority over MCF.
Read all the bad reviews online about this mess. I WILL NOT USE MCF ever again. Stick 10 (not strike 3), I'm out and so is MCF.
I wish someone would have told me!!!!
Thank you for taking the time to leave a review. Our shipping SLAs only apply to items that are already stowed within Amazon fulfillment centers. With the Amazon MCF app, we display only available inventory in Shopify that is ready to ship and orders can route to MCF for fulfillment right when the order is placed to further reduce shipping time. We'd be happy to assist you with any further questions at mcf-shop-app-support@amazon.com.
10/10. This product is perfect integration for MCF and Shopify.
IF you get the chance to work with SONJA, you will be in great hands. I'm writing this because she's been working with us for years and with Amazon for nearly a decade and goes ABOVE AND BEYOND for you. I recommend this app, but especially if you can have the pleasure of working with her.
Support
Amazon can answer any questions you have about Amazon MCF: US Fulfillment.
Resources
Launched
October 26, 2022
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