Amazon MCF: US Fulfillment

Works decently well
FEATURE REQUEST: Can we do a mapping that includes quantity? E.g. one of our items on Shopify is actually 3 units one of our Amazon SKUs. So I can't do that mapping properly because I don't have the option to select a quantity of SKU in the mapping, just map Amazon SKU to Shopify SKU

Amazon does not care at all about their Amazon MCF customers. They are the lowest priority and Amazon doesn't fulfill our products or give any update to the customer until the last day. Recently, they imported all of our products under the wrong sku. Mistakes are ok, but then they gave us a random date that was 6 weeks out and said they wouldn't even investigate that they were sending our customers the wrong sku until the date passes. So they have been sending incorrect shipments out to our customers and have told us they won't care about that shipment until after the 6 weeks passes. I wouldnt recommend MCF to any business.

Excellent! So much faster than any other 3rd party app available on here and it's FREE! You'll notice a lot of the negative review are on the MCF service more than the app, well, I can say (as of Sept 2024) they're recently upgraded all of their shipping speeds as well. I don't know why anyone would pay for a 3rd party app when this one is available and works like a charm! I've never once had to reach out for support like I have with the other apps.

they don't add email and customer phone number in the MCF Orders customers and shipping company might face issues while deliveries

The ability to seamlessly add fulfillment capabilities to your Shopify store in just about an hour is impressive. The integration process was straightforward, and I found the instructional video helpful while configuring it. Thank you!

The app works as it should. In other words we shouldn't rave when something works like it is designed.

What doesn't work though, are Amazon's policies when they lose packages. They can deliver a package to an address that has been demolished. They can deliver packages to next door neighbours, or they can just mark packages as delivered without said delivery. And then when one raises a case they say that oh well according to our policy if it is marked as delivered then we cannot reimburse.

If you sell on Amazon and want to use MCF to ship your website orders, stop thinking about it and install this app. It is FREE and it is made by Amazon. This is the only MCF app you need. I've used others, that charged $25/mn for the same features. Why pay more? As sellers, we pay enough in fees already. Just make sure your "auto-fulfilment" settings are turned on within Shopify or you will have to manually approve and send each order to MCF.

Amazon MCF Shopify App is an excellent solution for our growing multi-channel business by simplifying inventory management and allowing us to do order processing smoothly and seamlessly. Setup is very easy with a simple way to map SKUs between our Shopify store and Amazon Storefront. The speed to deliver to our consumers has exceeded expectations with our inventory optimized over Amazon's many fulfillment centers around the country. Amazon can process our orders 24 hours a day, 7 days a week; whereas our prior 3PL operated business hours during the week and limited hours on Saturday for an extra fee! Amazon MCF has given us the ability to easily process orders on both desktop and mobile operating systems and order flow and consumer emails are automated. The added bonus is if there is an issue or question I have with an order, an Amazon rep is a phone call or a chat box away, even at 2am! The net result is our speed and efficiency processing orders has increased and our customers so far have been reaping the benefits of our delivery times being cut in half due to Amazon MCF. What used to take up to 2-3 business days of processing and 5-7 business days to deliver, has now become: Order placed on Saturday, Delivered on Monday! Alito our customer’s delight. Oh, plus, Amazon’s support team contacted us to give us great ideas to make MCF work for us even more with “kitting” and “bundling” programs and Buy with Prime (free delivery for Prime members). A+++

The Amazon MCF works perfectly with the store, allowing the FBA fulfillment. It only works for USA. Hopefully, it will be available for Canada and Europe soon.

Love this app. Amazon MCF app has been working great for our business. The price point FREE is also a huge benefit. Highly recommend using this App. MCF Support jumped on a call and fixed a minor issue I had with the app within 15 minutes.