Reviews (62)

Overall rating
3.7
Counts per rating level
  • 61% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 16% of ratings are 1 stars
October 18, 2023

Overall, the integration into Amazon's system is excellent. The orders flow through and are processed quickly. My customers have been extremely happy with the service! Sonja with Amazon MCF has also been a tremendous help!

Cross & Glory
United States
8 months using the app
October 4, 2023

So convenient and works very well. What a time saver. Thank you

Kurrajong Farmhouse USA
Australia
8 months using the app
Amazon replied October 10, 2023

Hi Kurrajong Farmhouse USA - we appreciate the review! It's great that the app allows you to save time and is working well.

September 27, 2023

Amazon MCF has been essential for my business for the past 6 months. It has allowed my business to experience 300% growth this year without having to hire logistics staff. The customer experience is very positive, as my customers have raved about the speed with which their orders were fulfilled and delivered. Adding new products has been easy and my capacity limits have grown month over month since using MCF.

Wonderffle
United States
7 months using the app
Amazon replied October 2, 2023

Hi Wonderffle - we are thrilled to hear that MCF has helped you achieve such significant growth in your business. Thank you so much for the review and looking forward to seeing your business continue to grow!

September 27, 2023

Exceptional Service - Sonja and Adam are Lifesavers!

I cannot express how grateful I am for the incredible assistance I received from Sonja and Adam at Amazon's Multi-Channel Fulfillment (MCF). These two individuals are nothing short of lifesavers when it comes to streamlining and automating my order fulfillment process.

Before I connected with Sonja and Adam, I was manually pushing orders to MCF every single day. It was a time-consuming and tedious task that left me exhausted and frustrated (they could hear the frustration in my voice). But all of that changed when I had the privilege of working with Sonja and Adam.

The impact of their assistance cannot be overstated. Thanks to Sonja and Adam, I've reclaimed valuable hours of my day that were previously spent on manual tasks. My fulfillment process is now seamless and efficient!

I wholeheartedly recommend Sonja and Adam's services at Amazon's Multi-Channel Fulfillment to any business owner looking to simplify and automate their order fulfillment process. Their expertise, dedication, and willingness to go the extra mile are truly remarkable. Thank you, Sonja and Adam, for making my life so much easier, and for saving me precious time that I can now invest back into my business. You are true assets to the MCF team, and I'm immensely grateful for your assistance!

Party Patch
United States
7 months using the app
October 4, 2023

As a prominent Amazon seller using an omnichannel approach with Shopify, we've integrated the Amazon MCF fulfillment tool for several months. It's been a valuable asset to our business, ensuring smooth order synchronization. When combined with Shopify flows, it offers consistent automatic fulfillment, reducing our need for manual order entries. Additionally, it conveniently updates customers with their order's tracking details. We're pleased with this tool and look forward to any future updates.

King Koil Airbeds
Hong Kong SAR
7 months using the app
Amazon replied October 10, 2023

Hi King Koil Airbeds - thank you for taking the time to leave a review. We are glad you are enjoying the app and we will keep you posted with future updates!

September 20, 2023

We recently integrated the Amazon Multi-Channel Fulfillment App with our Shopify store, and it's been a game-changer. The setup was a breeze, especially with features like auto-SKU mapping, and now our US orders are efficiently managed and fulfilled using our Amazon inventory. Deliveries have sped up, with products reaching our customers in just a few days.

What's been genuinely impressive is the support from the Amazon team. We've thrown a few suggestions their way, and they've been quick to listen, respond, and act. The pricing is transparent and makes sense for our business. All in all, if you're looking to streamline your fulfillment process, this app is the game changer your business has been looking for.

Viakix
United States
7 months using the app
Amazon replied September 27, 2023

Hi Viakix - thank you so much for the review and we're always happy to hear any feedback from our merchants. It's great to hear that this app has been a game-changer for you!

October 12, 2023

The Amazon MCF works perfectly with the store, allowing the FBA fulfillment. It only works for USA. Hopefully, it will be available for Canada and Europe soon.

Riderbag Reflective Bike Commuter & Motorcycle Backpacks
United States
7 months using the app
September 22, 2023

I can say this as an OG to the MCF app - I've been using MCF for our Shopify site for many years now starting with their older app, and the recent changes in the new app have been amazing! It runs very smooth, I've never had any issues when it comes to the inventory management and syncing products but in this newest version they have reduced a lot of the day to day workload in having to manually select shipping speeds per order which was always something cumbersome in previous iterations (and its entirely possible I was using these wrong then, but its set up automatically this time around). Once you set it up, it will map shipping speeds automatically to the customer's order and pushes the order with the correct shipping speed noted. Amazon's support has been amazing too, we wondered if we were able to automatically fulfill each other without having to confirm it each time - and they helped us out in a matter of seconds which saves us hours each week! (for those wondering, its a setting under your Shopify Settings: Settings/Checkout/Order Processing/Automatically fulfill the order‘s line items = yes)

Will be using MCF for many more years to come!

Gentleman Jon
United States
7 months using the app
Amazon replied September 27, 2023

Hi Gentleman Jon - thank you for your review! We're glad to hear our improvements have been working well for you.

September 21, 2023

We switched to MCF and lowered our shipping costs so much that we no longer use a 3PL. So, we can access Amazon’s complete FC network instead of shipping from one warehouse. On top of that, shipping products to Amazon has reduced our shipping costs as we ship to fulfill both FBA and MCF. For example - we ship four pallets to Amazon, and they pick from that shipment to fulfill FBA and MCF.

As for the MCF app, it is easy to install and use. We set the app up to automatically ship our Shopify orders as they come in. For our pet food business, it has been a game changer.

Visionary Pet Foods
United States
7 months using the app
Amazon replied September 27, 2023

Hi Visionary Pet Foods - thank you for the review! It's great to hear that the app has helped you to save money on fulfillment and inbound shipping costs!

September 6, 2023

Set it and forget it. Best way to describe this well working and dependable app.

Gaffer Power
United States
6 months using the app
Amazon replied September 27, 2023

Hi Gaffer Power - great to hear this is working well for your business. Thank you for the review!