Product Questions and Answers

Product questions from your visitors, Google, and Competitors.

Free plan available. 30-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

Key values section

Google & Competitor Questions

Answerbase feeds you with the questions being asked on Google and Competitor sites related to your products, growing content and traffic.

Auto-Answers with Product Info

Answerbase automatically answers up to 80% of questions by auto-suggesting answers from your product information and questions and answers.

Product Questions and Answers

Product questions and answers on your product pages converts up to 75% of customers who ask questions into a sale while reducing inquiries.

Product Questions and Answers

Product Questions and Answers

What is Answerbase's Product Questions & Answers?

Answerbase enables you to not only to effectively manage product Q&A engagement from your visitors, but also feeds you with the questions being asked about your products on Google and questions that have been asked on competitor sites. This provides the most robust ecommerce questions and answers platform on the market, ensuring that your users get quick answers to their questions related to your products and you have the most complete and SEO-effective product information available.

Answerbase first checks if an answer we can autosuggest to the visitor that is already available in your existing product descriptions, specifications, or knowledge base. If not, customers can easily post their new question to continue to build on the knowledge base for future customers.

Answerbase integrates relevant content seamlessly into your product pages, collections pages, and also builds a knowledge base that your customers can access to address their questions and move them onto the sale.

Content Recommendations

  • Google Integration: Answerbase integrates with Google to feed you with the questions being asked consistently on Google related to the products you're selling, enabling you to answer those questions effectively and increase visibility on search engine results pages.
  • Competitor Questions: Answerbase also feeds you with the questions that are being asked about the products you're selling on your competitor sites, enabling you to know the demand for product information and ensure you're fulfilling that demand. This is super valuable for new sites looking to get organic traction as you build your visitors!

Benefits of using Answerbase

  • Automatically answers up to 80% of customer questions
  • Up to 75% of the questions answered through Answerbase convert to a sale
  • Product questions & answers knowledge base grows organic traffic up to 4x

Seamless integration

  • Integrates with chat providers like Gorgias and Comm1
  • Knowledge base can be configured within a subdirectory of your site
  • Question and answer widgets integrated into product and collections pages

Customer self-help community (optional)

For merchants who want to enable community support, Answerbase enables you to have other customers who have ordered your products contribute their expertise and experiences to the knowledge base through community Q&A. For merchants who are interested, this is an option to enable to support a self help community.

How do I get started?

Simply click the "Add app" button to start your **30 day free trial** today.

Launch date

Integrates with

  • gorgias
  • comm100
  • listrak
Product Questions and Answers

Product Questions and Answers

What is Answerbase's Product Questions & Answers?

Answerbase enables you to not only to effectively manage product Q&A engagement from your visitors, but also feeds you with the questions being asked about your products on Google and questions that have been asked on competitor sites. This provides the most robust ecommerce questions and answers platform on the market, ensuring that your users get quick answers to their questions related to your products and you have the most complete and SEO-effective product information available.

Answerbase first checks if an answer we can autosuggest to the visitor that is already available in your existing product descriptions, specifications, or knowledge base. If not, customers can easily post their new question to continue to build on the knowledge base for future customers.

Answerbase integrates relevant content seamlessly into your product pages, collections pages, and also builds a knowledge base that your customers can access to address their questions and move them onto the sale.

Content Recommendations

  • Google Integration: Answerbase integrates with Google to feed you with the questions being asked consistently on Google related to the products you're selling, enabling you to answer those questions effectively and increase visibility on search engine results pages.
  • Competitor Questions: Answerbase also feeds you with the questions that are being asked about the products you're selling on your competitor sites, enabling you to know the demand for product information and ensure you're fulfilling that demand. This is super valuable for new sites looking to get organic traction as you build your visitors!

Benefits of using Answerbase

  • Automatically answers up to 80% of customer questions
  • Up to 75% of the questions answered through Answerbase convert to a sale
  • Product questions & answers knowledge base grows organic traffic up to 4x

Seamless integration

  • Integrates with chat providers like Gorgias and Comm1
  • Knowledge base can be configured within a subdirectory of your site
  • Question and answer widgets integrated into product and collections pages

Customer self-help community (optional)

For merchants who want to enable community support, Answerbase enables you to have other customers who have ordered your products contribute their expertise and experiences to the knowledge base through community Q&A. For merchants who are interested, this is an option to enable to support a self help community.

How do I get started?

Simply click the "Add app" button to start your **30 day free trial** today.

Launch date

Integrates with

  • gorgias
  • comm100
  • listrak

Pricing 30-day free trial

See all pricing options

Free plan

Free

  • Recommends product questions answered on competitor sites to quickly grow content & traffic
  • 5K monthly widget/page requests
  • Text answers

Basic plan

$19/month

or $15/month billed at $180 once per year

  • Recommends product questions asked on Google and competitor sites
  • 5K monthly widget/page requests
  • Rich text answers
  • Image & Video Answers

Professional plan

$49/month

or $39/month billed at $468 once per year

  • Recommends product questions asked on Google and competitor sites
  • 15K monthly widget/page requests
  • Advanced SEO settings
  • Content drafting

Growth plan

$129/month

or $103/month billed at $1,236 once per year

Answerbase also supports larger ecommerce sites through Business and Enterprise plans, if over 50K widget/page requests

  • Recommends product questions asked on Google and competitor sites
  • 50K monthly widget/page requests
  • Answer attachments
  • Team collaboration

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
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    0% of ratings are 3 stars
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  • 2 of 5 stars
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  • 1 of 5 stars
    0% of ratings are 1 stars
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QL Claw

Free consultation helped me set this up swiftly. Formatting was a little confusing at first, but very easy to use and configure with time.

Fathom Offshore

Design, optimization, and support are fantastic. Great support, the folks at Answerbase are quick to respond. From a technical perspective, this is one of the better products for link building. They will create a proxy for you, and help you set up a subdomain if that fits what you're doing. They've been building social Q&A's for a long, long time and understand the technical bits that make them successful.

Monroe & Kent Home

The support from this app is first class. We installed the app and I wanted to put the code underneath some tabs that we have on the product page. This company did it in lighting fast time. For the monthly subscription this is by far the most feature rich Q&A app on here!

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