Searchspring

Searchspring

Reviews (22)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
    20
  • 5% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
    1
Edited September 18, 2024

After an initial good start with Searchspring, I cannot recommend them at all. I recently waited over 6 weeks for a response to a helpdesk ticket that was never resolved and then was told that going forward, it shouldn't take more than 3 weeks to get a first response for help.

For 2K a month, I would expect to be able to to send 2-3 tickets to a helpdesk a year and get a timely response.

I was ...

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Over 1 year using the app
1
1