Appointment Booking App Apntly

Appointment Booking App Apntly

Reviews (1,208)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    1.2K
  • 2% of ratings are 4 stars
    19
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
    5
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating e-commerce with in-person services, ideal for businesses like hairdressing. It features easy setup, calendar integration, and mobile scheduling, enhancing operational efficiency and customer satisfaction. The ability to add team members and reliable reminder notifications are also praised. Exceptional customer support is frequently highlighted, providing quick fixes and valuable guidance.

October 18, 2024

UNFORTUNATELY, this app lacks where most other apps help. I don’t understand why there are so many 5 star reviews, other than the owner BEGGING people to post reviews after using it for one day. I was unable to copy all integrations into multiple services, you can only add one service at a time, you don’t really get a lot of statistics (how many people viewed the calendar, etc.), there were bugs in the timing, and I had to set up MULTIPLE team profiles in order to make my schedule WORK FOR ME! (I’m a one man band, too!)

What I did like?
I did appreciate the style and the layout on my site in general, though there wasn’t really a difference in “color” selection that I HAD TRIED TO SELECT! It was a bit of an annoyance, as it didn’t match my site and stuck out like a sore thumb…. So, still a negative in the positive.

Serendipitous Expressions
United States
18 days using the app
Appointly replied October 19, 2024

It’s truly disheartening to see your review, especially since it seems that your inquiries via chat support were fully addressed.

You reached out regarding how to change your availability and integrate Zoom with the app, and our team promptly provided the following guidance:

To offer different timings for various services, there's no need to create separate team members. You can simply edit the availability for each service by navigating to Service > Edit > Open > Availability, and the updated timings will automatically apply. I also shared an example of this with you during our chat.

Regarding adding multiple services, you can tag the products you wish to import, and these products will sync with the app in a single step. We also covered this when you inquired.

Please let us know if there's anything more we can do to assist. Your satisfaction is important to us, and we’re committed to ensuring a smooth experience.

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