Appointment Booking App Apntly

Appointment Booking App Apntly

Reviews (1,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this appointment booking app for its ability to streamline booking management and enhance customer service. It features two-way calendar sync, supports various appointment types, and integrates well with other apps. Users appreciate its easy installation, intuitive interface, and capabilities like group bookings and custom checkout questions. The app performs well during peak times, and the customer support is responsive and effective.

December 11, 2025

Apntly has been easy to use and works smoothly for our booking needs. The setup is straightforward and the support team is very responsive. Although there are certain features the app does not offer yet, it still performs well for managing appointments and remains a reliable choice for daily operations.

Hai Ge Ji Hainanese Chicken Rice
Singapore
10 months using the app
October 16, 2025

So far so good. Sam is usually pretty quick at responding to questions. I wish there was a way to preview the entire booking process and automated confirmation email while bypassing the charge amount assigned to the product.

Inkspire Screenprinting
United States
16 days using the app
October 8, 2025

Good app! A little bit hard to figure out some things without being able to access help documentation, but overall app does everything I need.

Arch Me Baby
United States
3 days using the app
August 14, 2025

Muy buena aplicación. Está muy completa. Lo único es que debería de habilitar la opción en español para que sea más facil, pero por lo demás, muy bien

Bodegas La Catedral
Spain
1 day using the app
December 28, 2024

Set up for this was pretty easy once I read through a bit of the docs. It works fairly well, replaces the Add to Cart button on the product page, and gives you an option to skip payment if you need to process it elsewhere. All in all, it does pretty ok.

Some things I liked about it
- Quick and easy setup, after subscription purchase
- Simple appointment modal with a decent looking calendar
- Team member, product/service variant and location options
- Developer response to questions was really quick

Known problems/needs
- Needs spell/grammar check on the modals and email
- There's a delay in appointment times updating. It's anywhere from a minute to 3 minutes, though the delay did go down after reducing the maximum timeframe to schedule out from 365 days (default) to 60. If you have a lot of simultaneous traffic, you can get appointments scheduled at the same time. If you don't it's not as much of a concern, and you can reach out to customers to reschedule

There are some calendar integrations that I intend to explore as well, though have yet to set up. I'd consider that a plus

I Spy Auto Inspectors
United States
8 months using the app
May 21, 2024

So far, app does exactly what I want it to do. It is a simple, straightforward booking app.

Support is FAB. New features/Updates are often and even customer requests are granted. :)

Our customers and us moved seamlessly from one website/booking app right into appointly without any issues.

Horseman's Exchange
United States
3 months using the app
September 29, 2025

Customer service is excellent. Very friendly and very responsive. My only complaint is that there are functions that I can't execute myself, and I specifically have to rely on customer service to get them done. For example, changing the color of the widget once you've set it up. You have to go through CS for that, as there is no way to do it independently.

EVERLOOP, LLC
United States
January 23, 2024

Great app. If there’s a problem they will fix it. So far so good

Inner G Complete Wellness
United States
Over 1 year using the app
July 17, 2024

Nice app with good support. Not glitch free but works well for my small business.

Badibidu by Cat Regi
United Kingdom
Over 1 year using the app
April 17, 2024

I love shopify but I wish they would allow other appointment apps to sync. Appointly is ok. It takes a bit of time to figure it out. Ive seen easier appmt appts. Overall it gets the job done though!

The Color Room Hair Salon
United States
10 months using the app