Apntly Appointment Booking App

Apntly Appointment Booking App

Reviews (1,326)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for streamlining the booking process, making it easier for customers to schedule appointments directly on Shopify stores. It supports various business types with features like customizable booking buttons, simple calendar management, and flexible payment options. The app is user-friendly, quick to set up, and mobile-friendly. Merchants appreciate the affordable pricing and the support team's prompt, effective assistance via live chat.

December 28, 2024

Set up for this was pretty easy once I read through a bit of the docs. It works fairly well, replaces the Add to Cart button on the product page, and gives you an option to skip payment if you need to process it elsewhere. All in all, it does pretty ok.

Some things I liked about it
- Quick and easy setup, after subscription purchase
- Simple appointment modal with a decent looking calendar
- Team member, product/service variant and location options
- Developer response to questions was really quick

Known problems/needs
- Needs spell/grammar check on the modals and email
- There's a delay in appointment times updating. It's anywhere from a minute to 3 minutes, though the delay did go down after reducing the maximum timeframe to schedule out from 365 days (default) to 60. If you have a lot of simultaneous traffic, you can get appointments scheduled at the same time. If you don't it's not as much of a concern, and you can reach out to customers to reschedule

There are some calendar integrations that I intend to explore as well, though have yet to set up. I'd consider that a plus

I Spy Auto Inspectors
United States
8 months using the app
December 27, 2024

It has been a very good experience, easy to use, and customer service works quickly and very well. Totally recommended.

Giolor
Chile
About 2 months using the app
August 23, 2024

It has a good response, but is a little bit difficult to use the app

TENIS LIMPIOS
Mexico
4 months using the app
January 14, 2025

Quick and responsive customer service to support onboarding and integration of the app.

CIU Ltd.
Bahamas
21 minutes using the app
July 17, 2024

Nice app with good support. Not glitch free but works well for my small business.

Badibidu by Cat Regi
United Kingdom
Over 1 year using the app
April 17, 2024

I love shopify but I wish they would allow other appointment apps to sync. Appointly is ok. It takes a bit of time to figure it out. Ive seen easier appmt appts. Overall it gets the job done though!

The Color Room Hair Salon
United States
Over 1 year using the app
July 28, 2024

Good booking app for small businesses. Great support as well!

Brazen Apparel
United States
4 months using the app
May 21, 2024

So far, app does exactly what I want it to do. It is a simple, straightforward booking app.

Support is FAB. New features/Updates are often and even customer requests are granted. :)

Our customers and us moved seamlessly from one website/booking app right into appointly without any issues.

Horseman's Exchange
United States
3 months using the app
May 2, 2024

Pretty simple setup with excellent on-demand support! I haven't taken any clients yet but I feel confident in the setup process and excited to to book my first few services using Appointly.

Jade Ariane Jewelry
United States
1 day using the app
May 19, 2024

App works well. Support is not immediate but they will get to you.

Your Tech Offer
United States
18 days using the app