Appointment Booking App Apntly
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Reviews (1,354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this appointment booking app for its ability to streamline booking management and enhance customer service. It features two-way calendar sync, supports various appointment types, and integrates well with other apps. Users appreciate its easy installation, intuitive interface, and capabilities like group bookings and custom checkout questions. The app performs well during peak times, and the customer support is responsive and effective.
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Apntly has been easy to use and works smoothly for our booking needs. The setup is straightforward and the support team is very responsive. Although there are certain features the app does not offer yet, it still performs well for managing appointments and remains a reliable choice for daily operations.
So far so good. Sam is usually pretty quick at responding to questions. I wish there was a way to preview the entire booking process and automated confirmation email while bypassing the charge amount assigned to the product.
Good app! A little bit hard to figure out some things without being able to access help documentation, but overall app does everything I need.
Muy buena aplicación. Está muy completa. Lo único es que debería de habilitar la opción en español para que sea más facil, pero por lo demás, muy bien
Set up for this was pretty easy once I read through a bit of the docs. It works fairly well, replaces the Add to Cart button on the product page, and gives you an option to skip payment if you need to process it elsewhere. All in all, it does pretty ok.
Some things I liked about it
- Quick and easy setup, after subscription purchase
- Simple appointment modal with a decent looking calendar
- Team member, product/service variant and location options
- Developer response to questions was really quick
Known problems/needs
- Needs spell/grammar check on the modals and email
- There's a delay in appointment times updating. It's anywhere from a minute to 3 minutes, though the delay did go down after reducing the maximum timeframe to schedule out from 365 days (default) to 60. If you have a lot of simultaneous traffic, you can get appointments scheduled at the same time. If you don't it's not as much of a concern, and you can reach out to customers to reschedule
There are some calendar integrations that I intend to explore as well, though have yet to set up. I'd consider that a plus
So far, app does exactly what I want it to do. It is a simple, straightforward booking app.
Support is FAB. New features/Updates are often and even customer requests are granted. :)
Our customers and us moved seamlessly from one website/booking app right into appointly without any issues.
Customer service is excellent. Very friendly and very responsive. My only complaint is that there are functions that I can't execute myself, and I specifically have to rely on customer service to get them done. For example, changing the color of the widget once you've set it up. You have to go through CS for that, as there is no way to do it independently.
Great app. If there’s a problem they will fix it. So far so good
Nice app with good support. Not glitch free but works well for my small business.
I love shopify but I wish they would allow other appointment apps to sync. Appointly is ok. It takes a bit of time to figure it out. Ive seen easier appmt appts. Overall it gets the job done though!