Appointment Booking — Bookeasy

Appointment Booking — Bookeasy

Reviews (318)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for service-based businesses, praising its seamless booking management, integration with Google Calendar, and features like auto-generating Google Meet links. They value the customizable interface, which supports complex booking setups and the ability to hide specific features. The app is noted for its reliable performance and responsive support team, enhancing overall business operations and merchant satisfaction.

December 20, 2023

Thank you Siva! I had a question regarding blocking out dates. Not only did he show me the proper way to do so. He also caught a glitch issue, and proceeded to help me correct that. I highly recommend these app. It will ease your stress, knowing that they have experts willing to go the extra mile to help you. Thank you again Siva!

Botanic Village
United States
1 day using the app
Logbase replied December 22, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

August 15, 2023

Rahual has been very helpful in assisting me to set up the app. Rahual has been very helpful in assisting me to set up the app.

Midland Crusher Hire
United Kingdom
1 day using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

November 2, 2023

I was looking for a way to let customers book an apointment through my website. I started looking for a Calendly integration, but it doesnt exist for Shopify. I found Bookeasy and because of the good reviews, I decided to give it a try.
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I am not the most technical person, but I know what customers expect and how to make a clear website. So I was looking for an app that made it easy for me and my customers to book an apointment. I am glad I found Bookeasy because they are so helpful and I got a well working booking app really fast.
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Pros:
- Super helpful customer service
- You can translate the copy into your own style and language
- You can adjust the look and feel to match it with your website
- There are several options to make the app compatible with your country - for example you can choose AM/PM or 00.00
- You can add team members and locations so your customers can choose
- You can add extra questions so you can ask information before you meet them
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Cons:
- You need to make a product in order to activate a calender - I wasnt looking for that but with some help it turned out well
- It only syncs with Google Calendar one way - it automatically puts customer apointments in your GC but you can't block the Bookeasy time slots based on other apointments you made with suppliers for example - the only way is to block it manually
- I would love to add more book appointment CTA buttons on my productpage, but for now its only possible to show one
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Thank you Siva for all the help so far! Really happy with the app and your help.
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Tatiana - thelamplab.nl

The Lamp Lab
Netherlands
1 day using the app
Logbase replied November 20, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

November 27, 2023

The app works great for what i need and is very intuitive, with easy-to-understand guides and incredible customer service

Podere Conti's Shop
Italy
1 day using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

January 31, 2024

En pääse alkua piddmmälle..
Puuttuu joku nappi, millä kuitata varaukseen yhdistettävä palvelu/tuote. Tuotteen voi valita , mutta siiitä eteenpäin ei pääse..

Hihhulipuoti
Finland
About 1 month using the app
Logbase replied February 2, 2024

Hyvä herra / rouva,

Kiitos, että käytit aikaasi palautteen jakamiseen kanssamme.

Olemme huomanneet, että olet maininnut, että sinulla on ongelmia varaukseesi liittyvän palvelun/tuotteen vahvistamisessa ja BookEasy-sovelluksen käyttämisessä. Pahoittelemme tästä mahdollisesti aiheutunutta haittaa.

Voisitko antaa meille lisätietoja, jotta voisit ymmärtää kohtaamasi ongelman paremmin ja ratkaista sen tehokkaasti? Näkemyksesi ovat arvokkaita auttaessasi meitä tunnistamaan perimmäisen syyn ja toteuttamaan tarvittavat parannukset. Vaihtoehtoisesti, jos annat meille luvan, tarjoamme mielellämme apuamme sovelluksen määrittämisessä ja räätälöimisessä vastaamaan erityisvaatimuksiasi.

Arvostamme todella palautettasi ja arvostamme mahdollisuutta auttaa sinua edelleen. Ota rohkeasti yhteyttä meihin milloin sinulle sopii, niin autamme mielellämme kaikin mahdollisin tavoin.

Kiitos vielä kerran.

Lämpimät terveiset,
Rahul
Asiakasmenestyspäällikkö

November 30, 2023

Rahul, was very helpful in running me through the app so it is set up perfectly for our use. So far very happy with the service and product!

The Sideways Experience
Australia
About 24 hours using the app
Logbase replied December 4, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

October 26, 2023

100% would recommend this app. The customer service is impeccable and always ready to answer any queries. Special thanks to Rahul for helping me.

Lofra Cookers
United Kingdom
About 24 hours using the app
Logbase replied October 30, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

September 11, 2023

So far so good! Rahul has been so so helpful in helping me set the app up on my store and I look forward to seeing how much it helps my little business.
Thank you so much
Tanya

TLK Jewellery
United Kingdom
About 20 hours using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

December 13, 2023

Sudhan was a great help. I installed the app, and the button to book appointments wasn't appearing because of my website's colour. Sudhan changed the colour to match my website, and everything is working great! This app was easy to set up, and it's straight-forward and easy to understand. Booking a call to help me fix my issue was also easy and fast. I installed the app yesterday evening and got on a call the this morning. Thank you for your time and help Sudhan!

Spiral Rain
Canada
About 18 hours using the app
Logbase replied December 14, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 27, 2023

I had a Bookeasy Zoom with Kabashan and it was fantastic! He was knowledgeable and made everything clear and simple for me. I would highly recommend. Thank you!

Mark Haughton's_Store
United States
About 17 hours using the app
Logbase replied January 18, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.