Reviews (264)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use, effective customer support, and seamless integration with platforms like Google Calendar and Shopify. They appreciate the straightforward setup, user-friendly interface, and responsive support, particularly highlighting team members like Leo and Tom. The app offers good value with features like email notifications, customizable settings, and mobile optimization, enhancing both operational efficiency and customer experience. Merchants note that their clients find the booking process simple and efficient.

March 6, 2023

Ich bin auf der Suche nach einer simplen App um Bookings Slots Workshops auf unserem Store anzubieten. Wir wäre es wichtig, dass man zuerst das Zeitfenster wählen kann und dann wie viele Plätze man für diese Zeit buchen möchte. Gerade wenn jemand für eine Freundin mit buchen möchte wäre das super. Bin noch nicht ganz sicher, ob die App wirklich alle unsere Needs ab denken kann, bin es weiter am herausfinden. Aber der Customer Service ist sehr hilfsbereit und schnell, danke Tom und auch Leo.

Clayeria
Switzerland
About 9 hours using the app
April 19, 2023

awesome customer service, replies in seconds, thank you for this app work great for easy bookings, thanks

G.W Bands
Canada
17 minutes using the app
Propel Commerce replied April 19, 2023

Hello friends at G.W Bands,

Thank you very much for the review, Yves! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 13, 2023

Amazing app with great customer service. I highly recommend this app!

The Sissy Market
Belgium
13 minutes using the app
Propel Commerce replied November 14, 2023

Hello friends at The Sissy Market,

Thank you very much for the review, Jens! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

June 27, 2022

I used this app to add a consultation booking feature for my webshop! I help customers figure out which superfoods they need and this call is for free but needed to be able toschedule it immediately and sync with my calendar! Propel made it happen easily and smoothly! And had great customer service! Thanks so much!! Happy to find apps and customer service like that!

MYSUPERFOODPHARMACY
Netherlands
13 minutes using the app
Propel Commerce replied June 27, 2022

Hello friends at MYSUPERFOODPHARMACY,

Thank you very much for the review, Katharina! We're glad to help your store. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 28, 2023

Ik ben enorm tevreden van de snelle service. De reacties op de chat waren er meteen en als ik zelf iets niet kon dan werd er overgenomen door een medewerker.

LIGHTCOACHING
Belgium
About 1 hour using the app
June 25, 2022

it ruined my website and I will never use this app again. it erased everything from the home page of my website.

Mystical Living Sacred Wellness
United States
About 1 hour using the app
Propel Commerce replied June 25, 2022

Hi there,

We're sorry to hear about the problems you're experiencing, however Propel Appointments does not make any changes to your theme. We use Shopifys theme app extension technology which allows our app to work without theme changes.

Also, Shopify activates our app on your product page only - not the homepage.

Propel Appointments did not cause this issue, however if you contact our support, we'll be happy to help you locate the cause of the issue and resolve it.

If your homepage settings were lost, did you install a new copy of your theme? That can cause the issue you're describing. Publishing the old copy of your theme should bring your homepage back.

- Leo @ Propel Commerce

February 4, 2023

Very disappointing. The developer was very unhelpful with the cart integration. It had issues with the shopping cart display and he refused to assist me. Never encountered this before with any other app integration. Not prepared to pay for this app.

Grace - Sacred Space
Australia
About 1 hour using the app
Propel Commerce replied February 4, 2023

Hi Tanya, we're so sorry to hear about the issue with your theme's Cart page!

Your store theme developers should be able to fix it easily. We can have our developers try to fix it for you.

If you're willing to try with us, we have sent you a follow up email.

Please let us know so we can send you an access request to your store theme.

- Leo @ Propel Commerce

June 28, 2023

Pretty good, no complaints. There is nothing really to talk about as I have not used much of the application yet.

ProSports
Australia
25 minutes using the app
June 25, 2022

Pretty useless, I installed it to see how it works and it messed up my theme. Avoid!!! Tried to speak to support but they were asking useless questions. Not helpful at all.

БГ Село Shop
United Kingdom
14 minutes using the app
Propel Commerce replied June 25, 2022

Hello there,

For other merchants reading this, this shop's issue was not related to Propel Appointments. Here's what happened:

1. This merchant changed their shop to Bulgarian.
2. This merchant's theme, Impulse theme, did not support Bulgarian, and translation errors appeared on their shop.
3. We brought in a developer, on a Saturday, and they created a new Bulgarian translation file for this merchant's theme.
4. With the new translation file in place, the translation errors went away.

Despite repairing this merchant's theme for an issue unrelated to Propel Appointments, they've decided to leave this review up.

We're disappointed by this, but on a more positive note, we're proud of the amazing work our support and development team did, on a Saturday, to resolve this merchant's issue.

- Leo @ Propel Commerce

October 21, 2024

Rach Royalty Ltd.
Jamaica
Over 1 year using the app
Propel Commerce replied October 23, 2024

Hello friends at Rach Royalty Ltd.,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce