AI Dropshipping App: Appscenic , 201 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping app for its seamless integration with Shopify, efficient order and inventory management, and reliable delivery times. Many commend the app's wide range of high-quality products and powerful marketing tools. The customer support is noted for its quick and professional responses. Features like product sourcing, pricing setting, and shipping cost incorporation are also appreciated. However, some find the product upload and description editing features time-consuming. Despite this, the app is seen as a practical tool for enhancing customer experience and boosting sales.
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Very pleased with the application so far, works very well with shopify and syncs prices, stock, orders etc.
Very very close to 5 stars. I'm new to this whole game but think I have finally mastered it...
Just a couple things:
1 - Need more colors...everything is gray, gray, gray (my store is home decor)
2 - Need more kid and pet things ($50 and up)
3 - Need more kitchen gadgets ($50 and up)
4 - Need a way to define searches. Not a prude but not interested in seeing all the adult toys :(
5 - I spend a lot of time editing descriptions and the have been quite a few times where I went back in and it was back to the original form. I always save but now I'm finding that I have to refresh each time to be sure it stays.
Dear Customer,
Thank you for your detailed feedback on our Shopify app. We appreciate your valuable input as it helps us improve our services and meet the needs of our users better.
1. We understand your desire for more color variety, especially for a home decor store. We continuously work on expanding our product selection, including a wider range of colors, to cater to various aesthetic preferences. Rest assured, we are actively seeking new suppliers and products to provide more options for our users.
2. We appreciate your suggestion regarding the availability of more kid and pet items in the higher price range. Adding more products in these categories is on our radar, and we will strive to enhance our collection to meet the demands of our diverse user base.
3. Similarly, we recognize the importance of having a robust selection of kitchen gadgets in the higher price range. We are constantly expanding our inventory and actively seeking suppliers that offer quality kitchen gadgets with competitive pricing.
4. We understand that everyone has unique preferences and interests. We are pleased to inform you that we have implemented a filter in our catalog to exclude adult products. This will allow you to refine your search results and focus on the categories that align with your store's offerings.
5. Regarding the issue of edited descriptions not being saved consistently, we apologize for any inconvenience you experienced. We want to assure you that this issue has been resolved. We have implemented a special setting that allows you to disable the automatic sync for titles, descriptions, or images if desired. This way, you can have complete control over the content and ensure that your changes remain intact.
We appreciate your feedback, which has been instrumental in identifying areas for improvement. Your suggestions are crucial in helping us enhance our app's functionality and user experience. We're committed to continuously refining our platform to meet the needs of our valued users like you.
Once again, thank you for sharing your thoughts and suggestions. If you have any further questions or need assistance, please feel free to reach out to our support team. We're here to help you succeed in your dropshipping journey.
Best regards,
AppScenic Team
Very happy on how I was handled over live chat. I couldn't understand how the price formula works and the support agent joined with me over an online meeting and showed me around. Thank you and have a good weekend!
Just installed the app, but I could not login and see their products. It does not work! It asks me to register again!
Thank you for the feedback, we will be happy to help you. We have a 24x7 live chat on top bottom of each page or you can simply email us at support@appscenic.com.
We can see you have registered, your account is in good state and you can login anytime on https://retailer.appscenic.com (Sign in).
This app seemed great at first. It was simple to use. However, I soon found thatl all of the items that I added to my store had zero available inventory (basically within hours of adding) causing me to lose many hours of work. I then found none of the quality products that I was searching for were available. They will not refund my money, even though I only accessed the app for a brief period and I have none of their products on my store. Also, you cannot view the products until after you pay for a plan.
Hello,
We are sorry for your experience and I assure you we are doing our best to improve our products catalog every day and to constantly bring more and more dropshipping suppliers and high-quality items to our platform.
In your case probably the products went out of stock overnight after you imported them to your store and that's why they weren't available anymore.
Unfortunately, that's not something we can control. If the supplier is getting orders from a different retailer, they need to fulfill them and the stock is updated automatically. That's how it works.
But please feel free to explore our catalog as we have over 500,000 dropshipping and wholesale products right now and I'm sure you can find other items to fulfill your needs.
About the 2nd issue that you mentioned, indeed we weren't able to provide you a refund because you used our platform for almost a month, you activated multiple subscription plans, used multiple coupons, and even activated the free trial more than once.
We consider that you had the chance to test our platform for a long period of time, and especially during the free trial you were able to cancel the subscription for free, but you didn't and you continued to use our platform even after that.
Again, we are sorry for your experience with us. We will continue to build the most advanced dropshipping & wholesale platform in the world and we hope you will be ready to test our app again soon.
AppScenic Customer Service Team
I spent so much time and effort on AppScenic, sourcing products, adding them to my store, re-writing the descriptions, and doing market research. I decided that I would be fine with getting 0% discount to start (as their premium plan provides a better discount), and downgraded to their free plan. After 1 month of doing all of this work however, AppScenic just deleted all of my products from my store. I had an entire campaign ready to go including influencers, email campaigns, social promo (as I already have a community), but all of the products are just completely gone.
I reached out to customer service and their resolution to get my products back is to pay an extra $47 and redo all of the product descriptions. If they had provided some other solution or cared at all, I may have considered redoing all of the work.
During this process, I did some digging and found their premium products on other apps for free as well.
Hello,
We are sorry to hear about your experience, but as our customer support already informed you, you can not have products pushed to the store with a free account or process any orders.
So once you canceled your subscription and downgraded your account to the free plan, you also agreed to delete the products from your store.
When you click on the Cancel button, there is a big popup that opens, and you are asked to confirm one more time that by canceling the subscription, all products from our platform will be removed from your store.
It's stated very clearly on our pricing and subscription page that with the free account, you can't push products to your store.
Also, I'm afraid that once the products are deleted from your store, there is no way to recover their custom descriptions, titles, or reviews, as we do not have access to that data anymore.
You should have edited the products in our platform to be able to push them back to the store and restore their descriptions.
So, again, we are very sorry for this situation, and it's very sad that you can not recover your custom descriptions, but I'm afraid it's out of our control now.
Thank you for your understanding, and good luck with your dropshipping journey.
Regards,
AppScenic
I tried the app for a couple of weeks.Shortly after I added my debit card.money was taken off my card.Uber cash that I wasn't able to get my money back.Stay away from app!
Hello,
We are sorry to hear about your disappointment and are willing to help and clarify any questions you might have.
You probably didn't check our app's pricing policy before you installed it because it's very clear on our Shopify app's page how this works.
After doing a little research, we found out that you installed our app on February 5th, and then you activated the 7-day free trial on February 8th.
Once the trial expired, a billing cycle started, and Shopify Billing charged you according to their billing schedule.
We have no control over how and when Shopify Billing charges you, and this is actually how all Apps work on the Shopify Marketplace.
If you got charged more than you should have, or you find any transaction from Shopify that you don't recognize, please get in touch with Shopify support ASAP.
(Again, we don't handle the transactions made through Shopify Billing.)
And one last thing, both our Pricing Page (https://appscenic.com/pricing/) and our Shopify's App page (https://apps.shopify.com/appscenic) are very clear that this is not a Free app, and you need a paid subscription to use it. You also got a 7-day free trial; during the trial, you can cancel the subscription anytime without getting charged.
With that being said, please let us know if you have any questions or need any help, and feel free to reach out to our support at support@appscenic.com.
Thank you!
AppScenic Team
I have been using this app for few weeks now. Decent selection of products, fast shipping - exactly what I need to drop the Aliexpress.
Very good app, I liked the way it is built. The only lets say less ideal is the fact that they don't yet have paypal for orders. They said it will be ready in the next few weeks...
This app dose not actually have a "Free" plan. They harvest your data. The so called "Free" plan only allows you to give up information to them and look at the products that may or may not be available. While the design is nice the data harvesting technique is very deceptive. I would recommend almost any other app.
Thank you for your review, as discussed over chat, our FREE plan is to browse the catalogue, setup your account and understand the platform. Once ready, we offer a free trial on any of our subscriptions (no costs involved) to further test the platform.
We are not in the business of collecting any data, we have a strict privacy policy, we are GDPR compliant, we are PCI-DSS certified and ISO 9001 and ISO 27001 certified. We take privacy, security and the well being of our customers very serious.