Appstle℠ Memberships

The online support has been excellent so far getting it setup. I wish it was more user-friendly to set up yourself, but the little hiccups I ran into were quickly resolved. Hoping it continues.

UPDATED 9/15/2024

Appstle did eventually fix the problems we had, and has been functioning flawlesslly since. They have also provided excellent customer service since fixing all issues.

I would have given 5 stars exept for the issues we had that took too long to fix.

UPDATED 9/19/23
I initially gave Appstle Membership 5 stars.

We have been using Appstle Membership since the end of February. Unfortunatley we are still having kinks that need to be worked out, that have supposedly been fixed, the biggest issue are tags not being removed from customers when their cancelled memberships expire, which gives customers unpaid for access to membership content. I have put an ultimatum on the line and if the app isn't working properly, I will be back to shopping fo an App to handle our membership needs, which I am not looking forward to as migrating from one app to the next is a huge pain and takes a lot of time and energy.

Wow! We are a Membership/Subscription model for accessing digital content on our website. We were using ReCharge, but found lack of support, continuos issues, and the need to add apps and work arounds to have our Memberships managed well to be too much with what we were paying to ReCharge. I researched Appstle, and initially wanted to move to their subscription platform, but they recommended with my needs the Membership App would be better.

The migration went incredibly smooth, without disrupting our customers access to content, and we were able to get rid of 2 other apps that were needed with ReCharge because gating the content, and accurate tagging are taking place in Appstle Memberships. Best of all, the customer can cancel their membership at anytime, and keep access to the content until their membership expires!

We also find that the customer interface is more intuitive, and functions correctly, so I am not getting emails from customers asking me to help them cancel their memberships, because it isn't working.

The support we receive from Appstle is top notch. I do not need to create work arounds to have my site function the way it was intended. I wish we would have started with Appstle Memberships first.

I'm very satisfied with the support from Appstle. They respond quickly and always make sure to explain things in a way that I can understand

Good Experience! Nayyab was very helpful and consistent! Helped me navigate through setting up the app.

Have been evaluating different membership apps and Appstle app seems to be the only one not charging transaction fees. The beginning was a little challenging with multiple customer service agents and long wait times. Then I was connected to Mann who had a great idea to set up a quick meeting to discuss everything. We set up the membership plan in 30 min.

So far this app has been everything I wanted it to be. The support team has been great and has been quick to respond and help resolve all of the issues I've had so far.

I'm only giving 4 stars instead of 5 because my store is not yet live so I don't yet know how this will handle the masses. I've only done testing and it's worked great so I am hopeful it continues to impress. I'll update the review once we see what happens.

I still don't know how the app will function in the real world but the customer service was second to none. Nadeem was very helpful indeed.

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