Customer service | Merchandising
Ask Questions

Ask Questions

by Buddy Apps

Let your customers contact you for any query from product page

3.9 of 5 stars(12 reviews)
$39.99 one-time charge
Add app

Edit questions and answers

Allow you to edit questions and answers asked by customer.

Notify when answer given

Automatically notify your customers through email when answers given.

Receive customers query

Allow customers to ask question from product page.

About Ask Questions

Are you guilty of neglecting this important functionality? A functionality that when given the proper attention, can actually boost your conversions and more importantly your:

SALES!

Here is the key to let your customers ask you anything about the product and show them on the product page.

Nowadays, the FAQ page represents one of the most valuable moments in a conversion funnel. Nowhere else does a visitor so deliberately indicate that they want to know the details of your product or service.

All the big brands like Amazon, eBay etc uses this approach to make their customer's life easier and increase their sales.

so, here is the perfect solution for you. Just install and add FAQ according to your need and design can be customized as your comfort.

This app shows a widget on the product page and lets customers ask questions about the product. Whenever a customer asks questions, a notification email sends to the email address set by in admin panel. Also, the owner can edit the questions and answers asked by a customer and publish them on a product page in an accordion layout.

Features:

  1. Customizable: Every single part is customizable whether it is design, text or code.
  2. Bulk actions: Edit, Publish, Unpublish or Delete questions or answers
  3. Notifications: Notify you whenever a user ask a new question.
  4. Accordion Layout: Shows questions and answers in an accordion layout. However, this layout can be changed with small changes in code.

Major Updates - 15/06/16

NEW! Email notification - Now when you publish the customer's question on your website, he/she will get an automatic notification on mentioned email ID.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

  • Front end view
  • Questions listing
  • Provide customer query answer page

Support

Pricing

$39.99 one time charge

* All charges are billed in USD.

3.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    83% of ratings are 5 stars
    (10)
  • 4 of 5 stars
    8% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    8% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 12 reviews

Most recent reviews

WhiteRiceCowboy

Rating
2 of 5 stars
Last edited
November 29, 2019

This is a great app other than it needs a better admin area to see a record of the answers as well as what product page it comes from.

This can be out of control if you have over 100 products that need answering.

Be sure to keep track of all the question links or they will be lost. The email notifications are not 100% either.

Will give a 5 star if this changes...

Keratin Brasil

Rating
4 of 5 stars
Posted
April 22, 2019

Excellent application. Let the customer ask questions by product. Nice lay out. Excellent customer service. The the team is there to help you with any issue. Thank you

AMOURISTA.CO

Rating
5 of 5 stars
Posted
March 13, 2019

Hi, thanks Ankit for providing best customer service. Recommended. My page looks professional and this apps really help customer to make decision before buying from my store.

View all reviews