Related categories

Atlas ‑ Help Center / FAQ

Professional customer support pages & quick access widget.

$7/month. 14-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

Atlas - shop help center

Key values section

SEO & easy access

SEO pages & quick access through Atlas launcher widget across your storefront

Accessible information 

Reduce your support volume and increase satisfaction with a 24/7 self-serve help center

Insights

Track customer satisfaction and visits for each article, identify where you can improve

App details

Atlas ‑ Help Center / FAQ

Atlas ‑ Help Center / FAQ

Overview

Atlas - Help Center makes it easy to create a self-serve online library of information about products, services, or different topics like shipping, returns, payment methods, frequently asked questions, and such.

Deep linking & SEO support

Truly indexable pages, Atlas supports deep linking, more you can edit each article and category slug. Ex: your-shop/help-center/category-slug/article-slug. 

The Launcher

Atlas Launcher is a "messenger-like" widget that shows within all your store pages for quick access. The launcher is highly customizable through settings and custom CSS, also supports advanced usage.

If you’d like the Launcher to open from a specific button, link, or element in your website, you can create a custom trigger-element. For example, you can trigger the Launcher to open when a customer clicks on a "Shiping info" button and also load the shipping category's content.

Look & Feel

Atlas pages will inherit most of the styles from your shop's theme, we've developed two help center themes that you can choose from, you can add additional custom CSS styles from within the app's settings. Need assistance with custom styling? Don't hesitate to contact us.

Searchable

Built-in search for titles and small descriptions with text-score results and custom search result pages are implemented within all Atlas pages.

Insights

Track customer satisfaction and visits for each article, and identify where you can improve.

Readability

Atlas supports short descriptions for both categories and articles. Titles and short descriptions effectively summarize concepts and ideas. People can easily navigate through content pages and find what they are looking for.

Other features

There are other features that you might find useful: edit all the storefront labels, popular articles widget, recently viewed widget, custom CSS for both the store pages and the launcher, custom code (liquid is also possible, integrate with third-party services, for example, you can embed a Mailchimp form), advanced editor (support for image upload, embedded videos).

Launch date

Atlas ‑ Help Center / FAQ

Atlas ‑ Help Center / FAQ

Overview

Atlas - Help Center makes it easy to create a self-serve online library of information about products, services, or different topics like shipping, returns, payment methods, frequently asked questions, and such.

Deep linking & SEO support

Truly indexable pages, Atlas supports deep linking, more you can edit each article and category slug. Ex: your-shop/help-center/category-slug/article-slug. 

The Launcher

Atlas Launcher is a "messenger-like" widget that shows within all your store pages for quick access. The launcher is highly customizable through settings and custom CSS, also supports advanced usage.

If you’d like the Launcher to open from a specific button, link, or element in your website, you can create a custom trigger-element. For example, you can trigger the Launcher to open when a customer clicks on a "Shiping info" button and also load the shipping category's content.

Look & Feel

Atlas pages will inherit most of the styles from your shop's theme, we've developed two help center themes that you can choose from, you can add additional custom CSS styles from within the app's settings. Need assistance with custom styling? Don't hesitate to contact us.

Searchable

Built-in search for titles and small descriptions with text-score results and custom search result pages are implemented within all Atlas pages.

Insights

Track customer satisfaction and visits for each article, and identify where you can improve.

Readability

Atlas supports short descriptions for both categories and articles. Titles and short descriptions effectively summarize concepts and ideas. People can easily navigate through content pages and find what they are looking for.

Other features

There are other features that you might find useful: edit all the storefront labels, popular articles widget, recently viewed widget, custom CSS for both the store pages and the launcher, custom code (liquid is also possible, integrate with third-party services, for example, you can embed a Mailchimp form), advanced editor (support for image upload, embedded videos).

Launch date

Pricing 14-day free trial

TIMESAVER

$7/month

  • Unlimited everything! No extra charges.

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 0% of ratings are 5 stars
  • 100% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Phrozen Technology

    Location Taiwan
    Time spent using app Over 1 year

    Probably one of the best FAQ you can find on the internet, only three things that need improvement: 1. Posts can't embed youtube videos.
    2. No in article search, can only search for post titles.
    3. No HTML edits in posts.

Apps similar to Atlas ‑ Help Center / FAQ

  • PageFly Landing Page Builder

    PageFly Landing Page Builder

    Drag and drop to build Landing, Product, Home and Blog pages

    4.9 of 5 stars(6987reviews)
    Free plan available
  • GemPages Landing Page Builder

    GemPages Landing Page Builder

    Create and customize stunning, high-converting store pages.

    4.9 of 5 stars(3051reviews)
    30-day free trial
  • Yoast SEO ‑ SEO for everyone

    Yoast SEO ‑ SEO for everyone

    SALE 30% - increase organic traffic & improved technical SEO

    4.5 of 5 stars(41reviews)
    14-day free trial
  • Automizely Page Builder

    Automizely Page Builder

    Build Black Friday/BFCM campaign landing page to boost sales

    4.8 of 5 stars(1461reviews)
    Free plan available