Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient, user-friendly interface and cost-effectiveness. They value its automatic integration and real-time shipping rates. The app's ability to handle large order volumes and automate shipping rules based on weight is also praised. Merchants frequently commend the responsive and helpful customer support. The app's capability to manage international shipping is also noted, making it a reliable choice for those shipping products overseas.

February 9, 2022

The "must have" app for any Australian ecommerce business seeking to integrate with AusPost. There simply is no rival. Get it, learn how to use it, and enjoy.

Rapid Safety
Australia
4 months using the app
July 15, 2020

Addition support provides instant and amazing support. Great app and definitely worth the price. Highly recommend it.

Dr. Woof Apparel
Australia
4 months using the app
Edited July 15, 2017

Our store www.blitzsports.com.au needed shipping help, Shopify really doesn't handle weights of large items. Addition support was a dream to work with. What a legend! Fixed all our issues and we even spoke on the phone about setup, which most companies wouldn't do for $100 a month let alone $10 a month. WORTH EVERY PENNY. Ask about the Interparcel and dimensions apps. They're worth the money too!

Blitz Sports
Australia
4 months using the app
May 14, 2018

Was unsure how to set up free shipping within my city, contacted Addition support support and recieved assistance litterally 2 minutes later. Fantastic support and application, highly reccomended.

Theorymerch
Australia
4 months using the app
August 6, 2022

Never in my whole life have I experienced customer service as good as Addition. They are so quick to respond, patient, and so helpful, and it is highly appreciated. I never ever write reviews so trust me when I say that this is 110% worth every cent, and makes checkout so much easier.

Four Elevens
Australia
3 months using the app
July 12, 2021

Brilliant App, makes your business move at speed and scale. The team at addition were fantastic at on-boarding and their ability to understand how to simplify was first class! Highly recommend

Flashback Vodka
Australia
3 months using the app
April 21, 2016

Addition support is quick to reply and super helpful. Great App. Definitely recommend.

Gmarley
Australia
3 months using the app
January 9, 2019

All Aussie shops NEED this app! So happy I found it. It does exactly what I needed for auto shipping calculations. Absolutely AMAZING customer support! Completely personalised and very helpful.

Possum & Pear
Australia
3 months using the app
June 4, 2018

Addition support went out of his way to help us, gave us great advice and even implemented the solution himself. Responded to messages pretty much instantly. Very happy.

Earl Co
Australia
3 months using the app
January 28, 2019

Great app and great customer service and support. Really recommend. Any size of business can use it. Thanks!

Let's Wrap it
Australia
3 months using the app