Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient, user-friendly interface and cost-effectiveness. They value its automatic integration and real-time shipping rates. The app's ability to handle large order volumes and automate shipping rules based on weight is also praised. Merchants frequently commend the responsive and helpful customer support. The app's capability to manage international shipping is also noted, making it a reliable choice for those shipping products overseas.

March 21, 2024

After years of using and being super happy with this app., I encountered a shipping problem with an item that should have gone smoothly. The Staff spent some time investigating and finding the problem, which was created by myself, and then fixed it for me. I can thoroughly recommend both the app. and especially the helpful Staff.

Bonsai Stands and Stones
Australia
Over 2 years using the app
October 7, 2014

Addition support is the man, and the App works better than advertised!

BlueCats
Australia
Over 7 years using the app
July 8, 2013

What an awesome app. A must for Australian online retailers. Great up to date and real time postage rates. Customer service is also A1 as Addition support is quick to answer all tech questions. A++++ App!!!!

gummipets
Australia
Over 2 years using the app
April 22, 2015

Great app, really easy to install, and pays for itself very quickly. Installed by : eChic.com.au

Rockhampton Cooling Solutions
Australia
About 2 years using the app
October 19, 2013

Addition support and his customer service and product are second to none. I have been using the app for couple of months with complete faith in the product. If you are an Australian retailer this is the way around the variable shipping costs around Australia.

A+++

The Staple Store
Australia
Over 1 year using the app
August 28, 2013

Absolutely fantastic. Tried other options for over a month without success. Then contacted Addition support and shipping was working properly within hours. Cannot recommend this app highly enough. Customer service is perfect and the App is A1+++++++

Bookbinders Online
Australia
Over 1 year using the app
March 26, 2015

The essential app for every Aussie business! I tried another similar app and it could not compare. The simplicity and effectiveness of this calculator is what makes it a real winner. And of course, like the reviews have said the support is top class.

Dynamiclear
Australia
About 1 year using the app
March 6, 2014

Excellent service when I had inquiries. Went well and beyond what was required. Thank you.

Numi Australia
Australia
About 1 year using the app
January 27, 2014

This app and the support... I can't say enough wonderful things! Addition support is amazing... I wish he could come and work for me full time!

The Yarn Store at DarnGoodYarn
United States
12 months using the app
Edited November 17, 2015

App is very simple to set up and use. Does exactly as stated. Emailed Addition support with an issue we thought could be related to the app (it wasn't) and he replied within half an hour and helped us out anyway. Can't ask for much more.

Shootenstuff
Australia
12 months using the app