Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficiency in shipping processes, highlighting its real-time rates and automatic label printing. It's noted for effective international shipping and seamless Shopify integration. The customer support is particularly commended for its responsiveness and availability beyond typical business hours. Merchants appreciate the app's reliable performance and comprehensive features, making it a valuable tool for optimizing shipping operations.
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Addition support is quick to reply and super helpful. Great App. Definitely recommend.
All Aussie shops NEED this app! So happy I found it. It does exactly what I needed for auto shipping calculations. Absolutely AMAZING customer support! Completely personalised and very helpful.
Addition support went out of his way to help us, gave us great advice and even implemented the solution himself. Responded to messages pretty much instantly. Very happy.
Great app and great customer service and support. Really recommend. Any size of business can use it. Thanks!
I would say this is the probably the most useful app you can use if you ran an e-commerce store in Australia. Easily helps you open your store up for international sales by automatically calculating international shipping options. Also helps my customers choose express shipping options. Highly recommended
Addition has been a life saver in streamlining the customer checkout, and order fulfillment process. Many apps out there have super overwhelming interfaces, and many areas to click through, whereas this app takes all the parts you really need, and puts it into one super easy to navigate workflow. The customer service provided here is also second to none... quick and responsive, and able to overcome problems with ease! They helped me with the setup process and I can't give enough credit to how helpful they were the whole way through. There are still some features yet to come which will certainly help with organising things from the users side such as profiles and import/exporting tables, as for now it's pretty straightforward (which isn't necessarily a bad thing) so that will be very appreciated and basically make this a no-brainer app for anyone wanting to implement shopify and Australia Post. Keep up the great work guys.
I was so impressed by Zahn's service! I emailed him at 10.30 pm one night not expecting a response at such a weird hour, and he pointed out where I'd erred then and there. App does exactly what we need.
OK - this app has just changed my world..! It is literally saving our business hours in fulfilment, and removing the room for error that was there with a lot of our previously manual processes. Onboarding and support very customised and super helpful. 100% recommend
Amazing support from Addition support who went out of his way to resolve our issue.
The app is working well and we are excited to be able to offer this service to our customers.
The team from Addition provided detailed and fast support for this Shopify App.
I recall reading all the positive reviews on this App so we were looking forward to a positive experience as shipping in an ecommerce store can be a headache. Well we had just a few questions, or maybe a lot of questions and they were very patient and answered every one. All is working well and even after a few months, they continue to offer the same good support at no additional charge.
This app is highly recommended.