Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficiency in shipping processes, highlighting its real-time rates and automatic label printing. It's noted for effective international shipping and seamless Shopify integration. The customer support is particularly commended for its responsiveness and availability beyond typical business hours. Merchants appreciate the app's reliable performance and comprehensive features, making it a valuable tool for optimizing shipping operations.
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Our store www.blitzsports.com.au needed shipping help, Shopify really doesn't handle weights of large items. Addition support was a dream to work with. What a legend! Fixed all our issues and we even spoke on the phone about setup, which most companies wouldn't do for $100 a month let alone $10 a month. WORTH EVERY PENNY. Ask about the Interparcel and dimensions apps. They're worth the money too!
Was unsure how to set up free shipping within my city, contacted Addition support support and recieved assistance litterally 2 minutes later. Fantastic support and application, highly reccomended.
Never in my whole life have I experienced customer service as good as Addition. They are so quick to respond, patient, and so helpful, and it is highly appreciated. I never ever write reviews so trust me when I say that this is 110% worth every cent, and makes checkout so much easier.
Addition support is quick to reply and super helpful. Great App. Definitely recommend.
All Aussie shops NEED this app! So happy I found it. It does exactly what I needed for auto shipping calculations. Absolutely AMAZING customer support! Completely personalised and very helpful.
Addition support went out of his way to help us, gave us great advice and even implemented the solution himself. Responded to messages pretty much instantly. Very happy.
Great app and great customer service and support. Really recommend. Any size of business can use it. Thanks!
I would say this is the probably the most useful app you can use if you ran an e-commerce store in Australia. Easily helps you open your store up for international sales by automatically calculating international shipping options. Also helps my customers choose express shipping options. Highly recommended
Addition has been a life saver in streamlining the customer checkout, and order fulfillment process. Many apps out there have super overwhelming interfaces, and many areas to click through, whereas this app takes all the parts you really need, and puts it into one super easy to navigate workflow. The customer service provided here is also second to none... quick and responsive, and able to overcome problems with ease! They helped me with the setup process and I can't give enough credit to how helpful they were the whole way through. There are still some features yet to come which will certainly help with organising things from the users side such as profiles and import/exporting tables, as for now it's pretty straightforward (which isn't necessarily a bad thing) so that will be very appreciated and basically make this a no-brainer app for anyone wanting to implement shopify and Australia Post. Keep up the great work guys.
I was so impressed by Zahn's service! I emailed him at 10.30 pm one night not expecting a response at such a weird hour, and he pointed out where I'd erred then and there. App does exactly what we need.