Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficiency in shipping processes, highlighting its real-time rates and automatic label printing. It's noted for effective international shipping and seamless Shopify integration. The customer support is particularly commended for its responsiveness and availability beyond typical business hours. Merchants appreciate the app's reliable performance and comprehensive features, making it a valuable tool for optimizing shipping operations.
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OK - this app has just changed my world..! It is literally saving our business hours in fulfilment, and removing the room for error that was there with a lot of our previously manual processes. Onboarding and support very customised and super helpful. 100% recommend
Amazing support from Addition support who went out of his way to resolve our issue.
The app is working well and we are excited to be able to offer this service to our customers.
The team from Addition provided detailed and fast support for this Shopify App.
I recall reading all the positive reviews on this App so we were looking forward to a positive experience as shipping in an ecommerce store can be a headache. Well we had just a few questions, or maybe a lot of questions and they were very patient and answered every one. All is working well and even after a few months, they continue to offer the same good support at no additional charge.
This app is highly recommended.
I can honestly say that the local Australian agent, Laura, has done nothing but try to assist me with every request. I tried this app a couple of years ago and deleted it due to it being a little glitchy, but reloaded under a different store because of its five-star reviews. I'm not going to suggest that it's an necessarily easy platform to navigate on the first viewing, but once it's set up correctly with the help of the team, it will save you an abundance of time. Stick with it, reach out to Laura, and get the job done. Tim
By far the best customer support I have met in years. They have a comprehensive knowledge base, their developers are very responsive and proactive, and I was able to resolve all additional questions I had. I would highly recommend anybody looking for an AusPost solution to check this app out first, and don't hesitate to reach out for help.
There were a few bumps to iron out due to lack of knowledge. Addition support is AMAZING, incredibly patient, super efficient with responding and very helpful. Thanks so much Addition support.
Thanks so much this app has saved us hours of work and a lot of money! Even a custom alteration is no problem!
Great app, great support. This makes calculating postage so much easier & accurate.
The support team are SO helpful, they email back to me really fast, and implements improvements / tweaks ASAP. For $10/month this is a REALLY good app!! Every app always has room for improvements and feature suggestions, but they're happy to work on it!
It works well and I have had no problems with it at all. All support queries were answered within a reasonable time.