Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient, user-friendly interface and cost-effectiveness. They value its automatic integration and real-time shipping rates. The app's ability to handle large order volumes and automate shipping rules based on weight is also praised. Merchants frequently commend the responsive and helpful customer support. The app's capability to manage international shipping is also noted, making it a reliable choice for those shipping products overseas.

June 4, 2018

Addition support went out of his way to help us, gave us great advice and even implemented the solution himself. Responded to messages pretty much instantly. Very happy.

Earl Co
Australia
3 months using the app
January 28, 2019

Great app and great customer service and support. Really recommend. Any size of business can use it. Thanks!

Let's Wrap it
Australia
3 months using the app
June 26, 2018

I would say this is the probably the most useful app you can use if you ran an e-commerce store in Australia. Easily helps you open your store up for international sales by automatically calculating international shipping options. Also helps my customers choose express shipping options. Highly recommended

Pixelcrib
Australia
3 months using the app
October 23, 2017

Amazing support from Addition support who went out of his way to resolve our issue.

The app is working well and we are excited to be able to offer this service to our customers.

Taralinga Olive Oil
Australia
2 months using the app
July 10, 2019

The team from Addition provided detailed and fast support for this Shopify App.

I recall reading all the positive reviews on this App so we were looking forward to a positive experience as shipping in an ecommerce store can be a headache. Well we had just a few questions, or maybe a lot of questions and they were very patient and answered every one. All is working well and even after a few months, they continue to offer the same good support at no additional charge.

This app is highly recommended.

The Blue Bowerbird
Australia
2 months using the app
April 28, 2020

By far the best customer support I have met in years. They have a comprehensive knowledge base, their developers are very responsive and proactive, and I was able to resolve all additional questions I had. I would highly recommend anybody looking for an AusPost solution to check this app out first, and don't hesitate to reach out for help.

plushteaco
Australia
2 months using the app
August 6, 2021

Thank you to the Addition support team! Not only is Addition the best Australia Post app to integrate with Shopify, but the customer support is outstanding. I lodged an inquiry and within a few minutes received a call. And then the Addition guys talked me though the entire set up process, including setting up weights and packages, how to print labels and fulfil orders. I couldn’t have gotten my Shopify store up and running without the Addition Team. The Addition app and the Addition support team deserve more than five stars - and they should be gold ones too :)

Archangel Creations
Australia
2 days using the app
Edited August 25, 2021

This is the best Aus Post app on offer right now. For the price, it's packed with features and just makes our fulfillment process SO much easier. You can tell that Addition really take on board their customer's feedback and is committed to making the app as useful as possible. Nice to see that it's priced so affordably, considering some offer similar apps for 10x the price tag. Just be aware, there are so many advantages to this app, more than what's in the app desciption so don't hesitate to give it a go.

Goodwill Wine
Australia
2 days using the app
Edited July 13, 2020

There were a few bumps to iron out due to lack of knowledge. Addition support is AMAZING, incredibly patient, super efficient with responding and very helpful. Thanks so much Addition support.

Doggy Therapy
Australia
2 months using the app
November 3, 2015

Thanks so much this app has saved us hours of work and a lot of money! Even a custom alteration is no problem!

Air Plant Decor
Australia
About 2 months using the app