Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and robust features that streamline both domestic and international shipping. They value the auto payment, one-click order fulfillment, and real-time shipping rates. The app's reliability, cost-effectiveness, and no extra charges per label are also favored. Support is noted for its quick and helpful responses. The app is ideal for businesses dealing with various package sizes and weights, and is known for saving significant time and money.

April 21, 2023

Laura has been an absolute legend in helping us get our complex product freight sorted. If I could give more than 5 stars I would!

Drummers Paradise
Australia
18 days using the app
February 27, 2023

"The Addition app is brilliant and very easy to use. Their support (shout out to Laura) has been incredible and couldn't ask for anything more! Couldn't recommend enough!"

True Nemesis
Australia
Almost 4 years using the app
February 28, 2023

This is an amazing app. Saves me so much time fulfilling orders through eParcel. Fantastic interface and great customer service. Can't fault it - thank you!

Princess & the Pea Props
Australia
About 1 year using the app
August 6, 2022

Never in my whole life have I experienced customer service as good as Addition. They are so quick to respond, patient, and so helpful, and it is highly appreciated. I never ever write reviews so trust me when I say that this is 110% worth every cent, and makes checkout so much easier.

Four Elevens
Australia
3 months using the app
March 28, 2022

This app is really good. Thank you Addition, now we have time to watch Jeopardy at 4pm SBS channel, its re-runs but still ok. Although, I wish Takeshi's castle would come back. Ah... miss watching people get slammed by rubber balls. Thank you Addition app.

Packstore
Australia
Almost 2 years using the app
April 8, 2022

Super practical and hassle free App to manage shipping rates and import orders and customers' details to print out easily all the shipping labels needed. We have been using Addition app for the last 2 years and it has always been working smoothly. Outstanding Technical support and responsive and fast customer service. They can make a real difference if you need a specific customisation. I can only say positive words about these guys. 100% recommended.

Gourmet World Foods
Australia
Over 1 year using the app
March 30, 2022

Work very well, support is there when I've needed it, the integration to my shop has allowed for fast accurate freight pricing live on my store front which means I am not loosing money from outdated estimates.

THE CO-OP
Australia
7 months using the app
September 16, 2021

THIS APP ROCKS!!!! Very helpful programmers and support staff
easy to use... saves me hours and hours of time!

Bmx Products Australia
Australia
Over 2 years using the app
January 1, 2022

This is the best app. The support is amazing and I cannot recommend it enough. I finished with eparcel as sick of the over charging each month this is so much better

SNAXX
Australia
12 months using the app
September 26, 2021

The app has massively saved us time, money, and general frustration with Australia Post. Their customer service is the best I've experienced, with helpful responses within a couple hours, and any app feature requests I've made have been implemented to a quality degree. Highly helpful staff and an effective app makes for an enjoyable experience.

Awesome Woodys
Australia
Almost 2 years using the app