Reviews (172)

Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enhancing the shipping process by providing real-time rates and options for both domestic and international shipping. It's noted for its cost-effectiveness and efficiency, particularly benefiting small businesses and single parents. Key features include label printing and manifest creation, which simplify logistics. The app is reliable with minimal downtime, and the customer support is praised for being responsive and helpful, available even on weekends. Merchants describe it as essential for efficient shipping operations, highlighting its ease of use and comprehensive functionalities.

April 22, 2015

Great app, really easy to install, and pays for itself very quickly. Installed by : eChic.com.au

Rockhampton Cooling Solutions
Australia
About 2 years using the app
October 16, 2017

Great app and 5 Star service.
Nuff said really.

Cheers Tony

Icemergency
Australia
About 2 years using the app
March 28, 2022

This app is really good. Thank you Addition, now we have time to watch Jeopardy at 4pm SBS channel, its re-runs but still ok. Although, I wish Takeshi's castle would come back. Ah... miss watching people get slammed by rubber balls. Thank you Addition app.

Packstore
Australia
Almost 2 years using the app
February 23, 2023

I've been using this app for over a year now with with our ecommerce shop and never had any issues, this app makes shipping simple easy and fast. I did just recently have a glitch with it and contacted customer support. I received a response within 10 mins and I can honestly say that the agent, Laura, was extremely helpful and did everything to assist me and we managed to resolve the issue quickly. Would highly recommend ! :)

Sundaze
Australia
Almost 2 years using the app
June 5, 2017

Great app. We recommend it for all our clients.
www.eChic.com.au

Champagne Gallery Gifts
Australia
Almost 2 years using the app
October 19, 2013

Addition support and his customer service and product are second to none. I have been using the app for couple of months with complete faith in the product. If you are an Australian retailer this is the way around the variable shipping costs around Australia.

A+++

The Staple Store
Australia
Over 1 year using the app
February 18, 2021

I'm super happy with this app and the support received from Addition. We had a few complicated requirements and the team was able to quickly and effortless implement them all. I would recommend this app to anyone looking to integrate their Australia Post eParcel rates into Shopify. A++

Ant Keeping Depot
Australia
Over 1 year using the app
December 9, 2018

Good app, simple to use. Does what it says on the box.
Now I'm typing more words because apparently a few simple words of praise are insufficient. weird

Dotmall Barbecues and Heaters
Australia
Over 1 year using the app
April 1, 2020

Very fast and responsive customer support - THANK YOU - I am often nervous when taking on a new app. The shortfalls about identifying road only items would be a great feature that we are still looking at, and thank you for taking on board that suggestion.

Otherwise, does as it should, and I am very happy with it.

Laserforce International Spare Parts
Australia
Over 1 year using the app
August 28, 2013

Absolutely fantastic. Tried other options for over a month without success. Then contacted Addition support and shipping was working properly within hours. Cannot recommend this app highly enough. Customer service is perfect and the App is A1+++++++

Bookbinders Online
Australia
Over 1 year using the app