Reviews (172)

Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficiency in shipping processes, highlighting its real-time rates and automatic label printing. It's noted for effective international shipping and seamless Shopify integration. The customer support is particularly commended for its responsiveness and availability beyond typical business hours. Merchants appreciate the app's reliable performance and comprehensive features, making it a valuable tool for optimizing shipping operations.

February 28, 2023

This is an amazing app. Saves me so much time fulfilling orders through eParcel. Fantastic interface and great customer service. Can't fault it - thank you!

Princess & the Pea Props
Australia
About 1 year using the app
January 27, 2014

This app and the support... I can't say enough wonderful things! Addition support is amazing... I wish he could come and work for me full time!

The Yarn Store at DarnGoodYarn
United States
12 months using the app
Edited November 17, 2015

App is very simple to set up and use. Does exactly as stated. Emailed Addition support with an issue we thought could be related to the app (it wasn't) and he replied within half an hour and helped us out anyway. Can't ask for much more.

Shootenstuff
Australia
12 months using the app
March 25, 2021

This is a great app to use - I'm so glad I came across it after months of using many different apps that cost a lot more and were not as efficient as this app! It was easy to set up my account preferences, integration with Australia Post and package sizes by following the installation/user guides. It took me about 20 minutes to set up. It's very user-friendly and what's even better is the flat-rate cost per month (no additional charges per label!). Addition Support were super quick to respond when I asked for help. I definitely recommend this app!

Boxi Australia
Australia
12 months using the app
January 1, 2022

This is the best app. The support is amazing and I cannot recommend it enough. I finished with eparcel as sick of the over charging each month this is so much better

SNAXX
Australia
12 months using the app
November 10, 2020

This is a fabulous app! It is easy to install and use. The customer support is always prompt and effective at delivering a solution.

The Skid Factory - Official Website
Australia
12 months using the app
March 31, 2017

The Australia Post App is great. Its simple and quick to setup, was to use and saves us so much time with setting up on shipping options.

The Sartorial
Australia
12 months using the app
Edited February 3, 2020

This app is essential for any online Australian business. The support from Addition is fantastic and they are quick to respond with any queries and the app is awesome. Saves me so much time now.

Master Angler
Australia
11 months using the app
Addition replied April 3, 2019

Thank you for the review, we are very pleased to hear that the app is saving you time.

Edited March 8, 2018

after some issues I contacted Zane at support who talked me through my issue great help nice guy very happy now

Raewadea Tea Australia
Australia
11 months using the app
May 29, 2017

Great App! We recommend it for all our clients.
www.echic.com.au

Panache Living57
Australia
11 months using the app