Reviews (1,668)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

February 13, 2023

Great Service And I also suggestions for my store All round great Experience and great Service Would Recommend !! (btw the one who helped me and provided great service was Izzy)

Zord
United Kingdom
2 months using the app
Nova Apps replied February 13, 2023

Your recommendation is the highest form of compliment, and we're grateful for your support. Thanks, Kevin

August 3, 2023

Trish was amazing, i can say it was top encounter, you don't find service like this everyday. So friendly, straight to the point and fast. If i will succed with my shop i will hire her myself !

Pet Environment
Israel
2 months using the app
Nova Apps replied August 7, 2023

Thank you for the kind words! We're thrilled to hear about your top-notch encounter with our customer support. Our team takes pride in delivering exceptional service, and we wish you all the best with your shop. - Kevin

June 19, 2023

I will strongly recommend this app. it convert cuurency very quick.Very easy and simple to use. Their customer service is very good. Therese &EJ are very nice. they helped me solve my problem very quickly. Thanks a lot for your good app& and good service. I definitely will recommend your app.

Dolly Gown
China
2 months using the app
Nova Apps replied June 19, 2023

Thank you for your enthusiastic recommendation! We appreciate your kind words and are grateful for your support. If you need any further assistance or have any more questions, please don't hesitate to reach out. Our team at Nova is here to help you! - Kevin

Edited March 21, 2023

Super easy to use, great addition to any shopify store. and as a bonus, the support staff are very helpfull, fast, friendly and very informative.

TDT South Africa
South Africa
2 months using the app
Nova Apps replied March 21, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us.
Best regards, Kevin

February 6, 2023

The fastest response I had since I started with Shopify. Theresa was super friendly and assisted in under 5mins. You have to get the app.

The rose.
South Africa
2 months using the app
Nova Apps replied February 6, 2023

Thanks so much for your kind words and 5-star review! 🚀We are here for you anytime. Cheers, Kevin

September 23, 2022

I use the app MULTI CURRENCY CONVERTER HERO which works prefectly, but more importantly the service support was just flawless and committed for the customer satisfaction. Thanks

Babette - kt Boutique
Switzerland
2 months using the app
Nova Apps replied September 23, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

June 16, 2023

Jon was great help, This app is amazing and its free..bless you guys for solving small business problems :) Thanks

ArtyMimi Prints
India
2 months using the app
Nova Apps replied June 16, 2023

Thank you so much for the positive review! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. - Kevin

February 6, 2023

Great service and support team. Will answer any moment you have a query or doubt. Super app and serves it function exactly as written on the app store description.

Bling Bloom
Denmark
2 months using the app
Nova Apps replied February 6, 2023

We're so excited that you are enjoying our services! Thank you so much for leaving a 5-star review! If there's anything else we can do to help, just let us know. Cheers, Kevin

February 5, 2022

Excelente aplicativo! O suporte atendeu-me de imediato quando tive um problema...que era erro da minha parte. A Trish do suporte foi muito rápida e simpática e ajudou-me a resolver o problema que eu estava a ter. O aplicativo e o suporte são 5 estrelas, aconselho a todos instalarem este app!

LojaVTClock
Portugal
2 months using the app
Nova Apps replied February 7, 2022

Estamos muito felizes que você esteja gostando do nosso aplicativo e atendimento ao cliente! Muito obrigado pelo feedback positivo e avaliação! 🌟 Muitas felicidades, Kevin

March 21, 2021

Incredible and easy to use! Plus, it's FREE! These guys are offering the best free apps in the market, plus their customer service is exceptional!

Pawmerang Pet Store
Switzerland
2 months using the app
Nova Apps replied March 23, 2021

We're so grateful for your kind words! 😊 Thanks so much for sharing your review with us and the community! Best wishes, Katherine