Reviews (1,621)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to display prices in local currencies, enhancing global sales. They appreciate its easy setup, seamless integration with store themes, and real-time currency conversion with competitive rates. Exceptional customer support, particularly from team members like Jon, Therese, and EJ, is frequently praised. The user-friendly interface is also noted for its ease of use. Despite being free, merchants find it adds significant value to their business, facilitating smoother international transactions.

August 6, 2024

Good and fast support when something was wrong on their end in the app.

urmods
Norway
30 days using the app
Nova Apps replied August 7, 2024

Thanks for your feedback! 😊 We're glad our support could quickly resolve the issue. We're here to help anytime!
- Kevin & Nova Apps Team

October 1, 2024

Good job, quick to respond and professional.

Polumi
Italy
About 1 hour using the app
Nova Apps replied October 3, 2024

Thanks for the feedback! We're glad you found our response quick and professional. 😊
- Kevin & Nova Apps Team

September 6, 2024

it was really quick and helpful,thanks (jon) and the booster seo team.

Spacy Duffle
Pakistan
40 minutes using the app
Nova Apps replied September 9, 2024

Thanks for your review! We're thrilled to hear our team could help. Reach out anytime you need us!
- Kevin & Nova Apps Team

June 30, 2024

Very very nice,d informative.

Doyle Image
South Korea
1 day using the app
Nova Apps replied July 1, 2024

Thank you for your feedback! We're glad you found our service informative. If there's anything more we can do to improve your experience, let us know!
- Kevin & Nova Apps Team

January 21, 2024

Good experience so far! There was a bit of a hiccup for the past few days as the app was down and now that the app is up it was missing the HTML code snippet to copy into my settings so I contacted customer support and they were quick to help and my problem is solved:) and it works very well. I also want to say that I have also tried a few other currency converters and this is definitely the best.

Barakat Bazaar
Kuwait
3 months using the app
Nova Apps replied January 23, 2024

Thanks for sticking with us through the hiccup, and we're glad we could help. If there's anything else we can do to improve your experience, just let us know! 😊
- Kevin & Nova Apps Team

April 18, 2024

Very helpful. Customer service is nice.

BR Company
India
22 days using the app
Nova Apps replied April 19, 2024

Thanks for your feedback! It's great to that you found our service helpful and our team nice. If there's more we can do to enhance your experience, please share!
- Kevin & Nova Apps Team

March 20, 2024

customer support team is very supportive and well done for great assistance

AARA Internationals
India
About 1 month using the app
Nova Apps replied March 25, 2024

Thank you for the shoutout! We're so happy to hear our support team was able to assist you. Your satisfaction is our priority. Here whenever you need us!
- Kevin & Nova Apps Team

November 8, 2023

I was having initial issues with the app, however, Alex was available immediately to answer all my questions and help me set things right. Now the app works great!

Mariangelica Cerezo
Canada
14 days using the app
Nova Apps replied November 10, 2023

Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

January 21, 2024

Need to improve the darkened text when choosing your currency! But other than that EJ was very very reliable and had very fast responses.

Build Your Outcome
United States
14 days using the app
Nova Apps replied January 23, 2024

We're working on improving the text visibility. Thrilled to hear our support was fast and reliable! Thank you for your feedback and please let us know if there's else we can do to improve your experience.
- Kevin & Nova Apps Team

December 11, 2023

Great support service from Jon! Very helpful.

smoothmix.co
India
Over 1 year using the app
Nova Apps replied December 12, 2023

Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓