Reviews (1,675)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its straightforward installation and seamless integration with Shopify themes, enhancing the global shopping experience by allowing customers to easily switch currencies. The real-time currency conversion is praised for its accuracy, and the responsive customer support is noted for effectively resolving issues. Additionally, its cost-free nature makes it particularly valuable for small businesses looking to expand internationally.

October 2, 2024

I recently started using the Nova Multi-Currency Converter, and I must say it's been an absolute game-changer for me. The app is incredibly user-friendly, offering accurate conversions with a sleek interface. It supports a wide range of currencies, which makes international transactions and tracking expenses much easier.

What truly sets Nova apart, though, is their 5-star customer support. I had a small issue with syncing rates, and their support team was not only quick to respond but extremely helpful in resolving the issue. They were professional, patient, and made sure I was fully satisfied before closing the ticket.

Highly recommend Nova for anyone looking for a reliable currency converter with top-notch customer service!

Uncle Cool
United States
20 days using the app
Nova Apps replied October 3, 2024

Thank you for the glowing review! We're thrilled to hear Nova Multi-Currency Converter is making such a positive impact on your business. Your recommendation means a lot to us. 😊
- Kevin & Nova Apps Team

September 22, 2024

Nova Multi Currency Converter has been an absolute game-changer for my online store. This app has not only expanded my reach to a global audience but has also provided exceptional support and value.

Key Features and Benefits:

Effortless Setup: The installation process was incredibly straightforward. I was able to have the app up and running in just a few minutes.
Real-Time Currency Conversion: Customers can effortlessly switch between currencies, ensuring a seamless shopping experience.
Sleek and Customizable Design: The app integrates seamlessly with my store's theme, offering a professional and user-friendly interface.
Competitive Exchange Rates: Nova provides accurate and competitive exchange rates, ensuring that my customers get the best possible deals.
Outstanding Support:

One of the most impressive aspects of this app is the exceptional support I've received from the Nova team. Their customer service representatives are always prompt, knowledgeable, and helpful. Whenever I've had a question or encountered an issue, they've been there to assist me.

Free App with Excellent Value:

I'm particularly impressed that Nova offers this fantastic app completely free of charge. The value it brings to my business is immeasurable. The ability to target customers in multiple regions without incurring additional costs is a huge advantage.

Ringshing
United Arab Emirates
10 days using the app
Nova Apps replied September 24, 2024

We're delighted to hear that Nova Multi Currency Converter is boosting your store's global reach and providing valuable support! Thanks for the awesome feedback! 😊
- Kevin & Nova Apps Team

Edited November 16, 2024

Awesome application had a great experience with Nova: Multi Currency Converter Alex helped me in all my queries. Easy to use go for it.

Jon helped me with my queries iam happy thank you nova
thank you jon

Juicypaw
India
8 days using the app
Nova Apps replied November 11, 2024

We're thrilled you had a great experience with Nova: Multi Currency Converter! Thanks for the recommendation and for sharing your positive feedback. 😊
- Kevin & Nova Apps Team

October 8, 2024

I will definitely recommend you to use this, it helps to solve a pain point easily and fast! Their online customer service is also good too, quick response and good solution, thank you Therese. ^-^

Timeless
China
3 days using the app
Nova Apps replied October 9, 2024

Thank you for the awesome recommendation! We're so glad our app and support could make things easier for you. 😊
- Kevin & Nova Apps Team

November 10, 2024

very well so far, had an issue and had it fixed right away in the live chat with michelle. thanks guys.

Haven Lux
United Kingdom
8 days using the app
Nova Apps replied November 11, 2024

We're glad we could resolve your issue quickly! Thanks for the feedback, and we're here whenever you need us. 😊
- Kevin & Nova Apps Team

August 25, 2024

Support was readily available to assist with the setup which was easy. It would be nice if the tutorial video were to be updated. Will see how this goes when customers come through to the store.

Bev's Aroma
South Africa
About 1 month using the app
Nova Apps replied August 26, 2024

Thanks for your feedback! We're glad our support team could assist you. We'll consider updating our tutorial to better serve you. Excited to see your success!
- Kevin & Nova Apps Team

August 28, 2024

Jon responded quickly to my questions and helped me efficiently, customer service is very easy to reach which makes it a great app, also with no fees to pay :)

Under Fluorescent
France
About 2 months using the app
Nova Apps replied August 29, 2024

Thanks for the great review! We're thrilled our quick and efficient service and no-fee structure are working well for you. Happy to help anytime!
- Kevin & Nova Apps Team

September 23, 2024

I can recommend this app because I got Alex as an helper and in about 15 minutes all my questions got answered very quickly.

2Clean
Germany
22 days using the app
Nova Apps replied September 25, 2024

Thanks for recommending us! We're thrilled we could answer all your questions so quickly. 😊
- Kevin & Nova Apps Team

September 24, 2024

Jon assisted me with everything I needed use the app on my store. Prompt replies !!

Lil Bug
Estonia
2 months using the app
Nova Apps replied September 25, 2024

We're happy to help and glad you found our replies prompt! Thanks for the great feedback! 😊
- Kevin & Nova Apps Team

November 12, 2024

Jon! hey dear you are such a helpful person for my issue. Too much satisficed by your services thanks allot

1nvictus Era
United Arab Emirates
4 days using the app
Nova Apps replied November 13, 2024

Thank you for your kind words! We're so glad to have been able to help. If you need anything else, just let us know! 😊
- Kevin & Nova Apps Team