Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

June 4, 2024

Therese was very helpful in resolving my queries in setting up the app on my website. Really appreciate her prompt and friendly support!

Nature Photography by Raghav Mehta
India
2 days using the app
Nova Apps replied June 6, 2024

Thank you! Delighted we could assist in setting up your app. Our team is always here to offer prompt and friendly support!
- Kevin & Nova Apps Team

September 17, 2024

Jon helped me with my problem so fast 5/5!!! Thanks for your app, it really helps

Roxbury
Ukraine
Nova Apps replied September 18, 2024

We're glad we could help quickly. Thanks for the 5-star review and your kind words about our app! 😊
- Kevin & Nova Apps Team

April 28, 2024

amazing app, support is great I HAVE THIS APP FOR LONG TIME AND WORK AMAZING

Pipify
Sweden
6 months using the app
Nova Apps replied April 29, 2024

Thrilled to hear that! We're committed to delivering top-notch support and performance. Thanks for being a long-time user!
- Kevin & Nova Apps Team

April 12, 2024

Would definitely recommend this app to everyone. Amazing support with step by step guide. Thank you team

TARAASI
India
5 months using the app
Nova Apps replied April 15, 2024

Thank you so much for your recommendation! We're glad our support made a difference.
- Kevin & Nova Apps Team

May 6, 2024

It was very Great and Detailed Help from Alex. Thanks Alex, I will contact you als in future for help.

Nazar Creations
United Arab Emirates
About 1 month using the app
Nova Apps replied May 8, 2024

Delighted we could help! Feel free to reach out anytime. We're here for you!
- Kevin & Nova Apps Team

June 6, 2024

Very helpful team with installing the app and quick response time to any questions.

Viren
United Arab Emirates
11 days using the app
Nova Apps replied June 7, 2024

Thanks a bunch for your kind words! We're always here to assist you, don't hesitate to reach out anytime. 😊👍
- Kevin & Nova Apps Team

March 8, 2024

Nova is the greatest currency converter on Shopify! It's absolutely free and works like a charm. If you have a problem, there is a live chat that will answer your questions within minutes 24/7. Special thanks to Jon from Nova team, he was very helpful and resolved my issue quickly. Would recommend to everyone!

miniron™
Poland
3 months using the app
Nova Apps replied March 11, 2024

Thrilled you love our app and found our support helpful! Thanks for the shoutout and recommendation. Your support means the world to us! 🌟
- Kevin & Nova Apps Team

May 16, 2024

Jon has been incredibly supportive throughout our projects. His quick responses, thorough explanations, and willingness to help at any time have made a significant difference. Jon’s support is consistently reliable and invaluable. Highly recommended!

Atico
United Arab Emirates
25 days using the app
Nova Apps replied May 17, 2024

Thank you! It's been a pleasure supporting your projects. Your kind words mean a lot. Looking forward to continued success together!
- Kevin & Nova Apps Team

February 11, 2024

The best app I've come across so far. And the customer service replies within seconds, I didn't even finish saying hello and I already got someone online to help me. Thanks again Izzy

Bellewelt
France
4 months using the app
Nova Apps replied February 13, 2024

Thrilled to hear you're loving the app and our speedy customer service! Thanks for your kind words. 😊
- Kevin & Nova Apps Team

April 23, 2024

Yaci from customer service helped me a little while ago, she was very helpful and result-oriented, she responded to my problem immediately and found the solution, thank you very much.

C O N T R O H O M E
United Kingdom
13 days using the app
Nova Apps replied April 24, 2024

So glad our customer service could help you out right away! Thanks for sharing your positive experience. 😊
- Kevin & Nova Apps Team