Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

April 17, 2024

I really had great service contacting them and Jon replied to me instantly and he was really great help and followed with me till I completely installed the app in my store.

Love it, 10 out of 10 !!

Volcanos
Egypt
About 1 month using the app
Nova Apps replied April 18, 2024

Thank you so much for the wonderful review! We're thrilled to hear about your experience and glad we could assist you all the way. Here's to a 10/10 future together!
- Kevin & Nova Apps Team

April 10, 2024

EJ was great! I was helped quickly when I didn't know how to navigate a certain area. And was so nice as well! For faster assistance and an easier process get this app for sure!

LushInnovate™
United States
15 days using the app
Nova Apps replied April 12, 2024

Thanks for the fantastic review! We're so happy our team could assist you quickly and kindly. Thrilled you're enjoying the app!
- Kevin & Nova Apps Team

Edited February 9, 2024

Incredibly Fast and easy Integration!! I later encountered an issue and Izzy took the time to look into it and tell me what was wrong so I could fix it. Incredible customer support, Thank you so much!!!

Emberion™
South Africa
3 months using the app
Nova Apps replied February 5, 2024

Thank you for your kind words! We're thrilled to hear our customer care team was able to assist you quickly and effectively. Your satisfaction is our top priority!
- Kevin & Nova Apps Team

May 7, 2024

If there is a way i can give NOVA 10 review honestly they really worth it

Aeraflux
Nigeria
About 2 months using the app
Nova Apps replied May 8, 2024

We're truly honored by your words! Your support means everything to us. Thanks a ton for considering NOVA worthy of a perfect 10! 🌟
- Kevin & Nova Apps Team

July 9, 2024

super easy to set up and very friendly team

MAVRICKS
United States
About 1 hour using the app
Nova Apps replied July 11, 2024

Thank you for the kind words! We're thrilled you found our setup easy. Our team is always here to help. Enjoy using our app!
- Kevin & Nova Apps Team

January 27, 2024

Really great app, not only does it do the job but their customer services does a great job of helping you if anything goes wrong. Thank you Jon.

versatile gadget
United States
3 months using the app
Nova Apps replied January 30, 2024

Thanks for your kind words! We're thrilled you love the app and our customer service. Please don't hesitate to reach out anytime!
- Kevin & Nova Apps Team

May 13, 2024

I was facing problem with currency conversion and This one app is absolutely free and easy to integrate. I love it fully.

Properdex Shop
United Kingdom
About 2 months using the app
Nova Apps replied May 14, 2024

We're thrilled to hear you found our app hassle-free for currency conversion! Your satisfaction is our priority. Thanks for your support!
- Kevin & Nova Apps Team

January 27, 2024

This is a wonderful app to use I believe people will have a great time using the app
I enjoyed the fact that Izzy didn't waste time and helped me as soon as possible and I thank her expertise

Byte Vault
South Africa
3 months using the app
Nova Apps replied January 30, 2024

Thrilled you had a great experience with our app and our team's prompt support! Thanks for sharing your appreciation, and we're here whenever you need us.
- Kevin & Nova Apps Team

March 11, 2024

Therese was so amazing at helping me set up everything for my new Shopify store. Very concise and easy to understand instructions. Great service

Skilled Scrapper
South Africa
4 months using the app
Nova Apps replied March 12, 2024

Thrilled to hear your setup went smoothly with our help! Thanks for choosing us for your Shopify journey. Here's to your success!
- Kevin & Nova Apps Team

May 14, 2024

Ej support was just Amazing Helping me with everything i really appreceate

Buzzticle
United States
About 1 month using the app
Nova Apps replied May 16, 2024

Thanks a lot! We're thrilled you found our support amazing. Don't hesitate to reach out if you need further assistance. We're here to help!
- Kevin & Nova Apps Team