Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

June 15, 2024

I've had the pleasure of using Nova: Multi Currency Converter, and it has truly transformed the way I handle currency conversions. The app is incredibly intuitive, user-friendly, and provides real-time exchange rates with remarkable accuracy. Whether I'm traveling or dealing with international transactions, Nova ensures I'm always up to date with the latest rates.

A special mention goes to Jon, whose exceptional customer service has made my experience even better. Jon's prompt responses and deep understanding of the app's features have been invaluable. He went above and beyond to assist me with my queries, making the entire process smooth and stress-free.

I highly recommend Nova: Multi Currency Converter to anyone in need of a reliable and efficient currency conversion tool. It's a game-changer!

BioHelix
United States
30 minutes using the app
Nova Apps replied June 17, 2024

Wow, thanks for your amazing review! We're so glad Nova has made currency conversion easier for you. Thanks for recommending us!
- Kevin & Nova Apps Team

July 4, 2024

Good

My Store
Latvia
About 1 month using the app
Nova Apps replied July 5, 2024

Thank you for your feedback! We're glad you had a positive experience. If you need further assistance, feel free to reach out.
- Kevin & Nova Apps Team

May 24, 2024

Great app!
Support is also very fast, I want to thank Rain from Nova for his 1-on-1 help!

Variovault
Netherlands
4 days using the app
Nova Apps replied May 27, 2024

Thrilled you enjoy the app! Big thanks for recognizing Nova's support, we're here for you anytime you need assistance! 🌟
- Kevin & Nova Apps Team

March 22, 2024

Jon was instant in providing help and the solution was spot on!
Amazing for its cost, which is, NOTHING!!!

Macian
India
6 months using the app
Nova Apps replied March 25, 2024

Thrilled you found our help instant and effective! And yes, amazing value for free, right? Thanks for sharing your experience. Here whenever you need us!
- Kevin & Nova Apps Team

June 24, 2024

The app is not complicated. Straight forward and simplified.

Sober Design House
South Africa
About 9 hours using the app
Nova Apps replied June 26, 2024

Thank you for your feedback! We're glad you find our app straightforward and simplified. If you need any assistance, we're here to help! 😊
- Kevin & Nova Apps Team

March 27, 2024

Very good app.. been using it for my all stores now

Enhanced Essence
United Kingdom
6 months using the app
Nova Apps replied March 28, 2024

Awesome to hear you're finding the app useful across your stores! Thanks for the support. If there's anything more we can do, let us know!
- Kevin & Nova Apps Team

April 20, 2024

I had troubles with the html code but Izzy from the support team was super helpful and friendly and solved my problem in seconds! Great customer support, thank you Izzy!

BLOOMING IN MAY
Austria
19 days using the app
Nova Apps replied April 22, 2024

We're so glad our support team could help you sort out the HTML issue quickly! Thank you for the wonderful feedback!
- Kevin & Nova Apps Team

June 28, 2024

Very easy to implement, had a bit of a struggle in the beginning but the live chat agent (Jon) helped advise to set it up. Great app. Thanks!

Once Jewelry
Thailand
30 minutes using the app
Nova Apps replied July 1, 2024

Thank you for your feedback! We're glad our live chat agent could help you set up the app smoothly. Enjoy using it, and reach out anytime!
- Kevin & Nova Apps Team

February 7, 2024

Highly recommended.
My edit money format wasn't editable, so I reach out to live chat and within a minute I was guided on how to activate it. It was very smooth.
So I highly recommend this app.

Rizonier Blu
United States
3 months using the app
Nova Apps replied February 8, 2024

Wow, thank you for the high recommendation! We're so glad our live chat could assist you swiftly. Your smooth experience is our goal. Thanks for choosing us!
- Kevin & Nova Apps Team

January 19, 2024

Your company have very Nice person Mr. Pat who is very helpful and enthusiastic for his work, he know how to remove your customer's problem.

I must say your company is lucky to have employees like Pat.

Pat thank you so much for your help, keep it up, God Bless you

Fabolook
India
About 2 months using the app
Nova Apps replied January 22, 2024

Thanks for your kind words! We're thrilled about your great experience. Our team always aims to help and make things better for you. Your encouragement means a lot to us. 😊🌟
- Kevin & Nova Apps Team