Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

November 28, 2023

EJ is amazing, understands what I need, he is quick and helpful

Stealth Shave Precision
United Arab Emirates
28 days using the app
Nova Apps replied November 30, 2023

Really happy to hear our customer service was amazing and met your needs fast! Thanks a bunch for your kind words! 😃🌟
- Kevin & Nova Apps Team

April 8, 2024

Therese was amazing! She helped activate the app on my store and tested the front end to make sure everything was working as it should. Excellent App with Excellent Support! Two Thumbs Up!

Divine Spark Healing
South Africa
About 1 hour using the app
Nova Apps replied April 9, 2024

So happy our support made a difference and everything's running smoothly! Thanks for the big thumbs up 🌟👍👍
- Kevin & Nova Apps Team

April 25, 2024

free and fast with live chat

5D Art Store
India
18 days using the app
Nova Apps replied April 26, 2024

Great to hear you enjoyed the live chat! Thanks for the feedback, and we're here whenever you need us!
- Kevin & Nova Apps Team

December 30, 2023

Thanks for all help from Jon. Very nice customer service.

MINAKY
China
7 days using the app
Nova Apps replied January 1, 2024

We're thrilled to hear you had a great experience! Thank you for your kind words. If you need any more help, we're always here for you!
- Kevin & Nova Apps Team

May 1, 2024

It is very good and responded very quickly and accurately

Martzeal
United States
8 days using the app
Nova Apps replied May 2, 2024

Thanks for your feedback! We're glad you found our service quick and accurate. Your satisfaction is our priority!
- Kevin & Nova Apps Team

January 27, 2024

L application marche correctement et le service client est top. Merci

Excenn Arcade™
Germany
About 2 months using the app
Nova Apps replied January 30, 2024

C'est fantastique d'entendre que l'application fonctionne bien et que vous êtes satisfait de notre service client ! Merci pour le cri. Nous sommes là si vous avez besoin de quoi que ce soit !
- L'équipe des applications Kevin et Nova

May 15, 2024

Izzy was extremely helpful, gave me a solution super quickly and was very polite!

SOG Designs
Gibraltar
About 1 hour using the app
Nova Apps replied May 16, 2024

We're delighted we could assist you promptly and politely! Don't hesitate to reach out if you need anything else. 😊
- Kevin & Nova Apps Team

January 30, 2024

Really pleasant experience speaking with Therese. She helped us through the issues we were running into and we were really impressed with her ability to solve the situation.
Very happy with the experience!

Grekson
Australia
1 day using the app
Nova Apps replied January 31, 2024

Thrilled to know you had a great experience! Your satisfaction is our top priority. If you need any more assistance, we're just a message away. Thanks for the kind words!
- Kevin & Nova Apps Team

May 18, 2024

good tks

BC-TECH ONLINE STORE
United Arab Emirates
3 months using the app
Nova Apps replied May 20, 2024

Glad you're happy! Feel free to reach out if you ever need assistance or have any questions. 😊
- Kevin & Nova Apps Team

June 25, 2024

Good support and product

Thehomestyle
India
19 minutes using the app
Nova Apps replied June 27, 2024

Thank you! We appreciate your feedback and are here to help with anything you need.
- Kevin & Nova Apps Team