Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

January 23, 2024

Nova was amazing at solving my issue! Therese helped me change some settings from within my theme to make the currency converter integration easy. She also had other suggestions that were great! Highly recommend especially due to the customer service.

Baladi Baby
Oman
About 1 hour using the app
Nova Apps replied January 24, 2024

Thrilled that your issue was smoothly resolved and you found the suggestions helpful! Your recommendation means a lot. Looking forward to assisting you again!
- Kevin & Nova Apps Team

July 12, 2024

Thanks to Rain

Shnuks
Germany
21 minutes using the app
Nova Apps replied July 15, 2024

Thank you for your feedback and for choosing to use our app!
- Kevin & Nova Apps Team

January 20, 2024

great support from izzy

goodicted
Saudi Arabia
9 months using the app
Nova Apps replied January 22, 2024

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
- Kevin & Nova Apps Team

August 19, 2024

安装和使用起来都很方便,客服很专业,服务态度好

XwitZeal
China
About 1 hour using the app
Nova Apps replied August 21, 2024

感谢您的评论!我们很高兴您发现安装简单,我们的客户服务专业。我们随时为您提供帮助!
​​- Kevin 和 Nova Apps 团队

April 26, 2024

helpfull and kept it sweet and simple

DreamScape
United States
About 2 months using the app
Nova Apps replied April 29, 2024

Thanks for the kind words! Keeping it simple is our goal. Glad we could be helpful. Let us know if you need anything else!
- Kevin & Nova Apps Team

February 10, 2024

quick responses, great customer service

My Store
Australia
About 2 months using the app
Nova Apps replied February 12, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Nova Apps Team

March 20, 2024

Therese is the best support staff in the history of support staff! I'm talking intergenerational brilliance...mindblown!

Iko Kitu
Kenya
5 months using the app
Nova Apps replied March 25, 2024

Wow, what a compliment! We're absolutely thrilled you've had such a fantastic experience with our support. Thanks for making our day. Here to amaze you anytime!
- Kevin & Nova Apps Team

April 4, 2024

Customer support was very helpful. Rain responded in minute and gave me step by step instruction which helped me install the app perfectly. Thanks so much

DOMINANT GENE
United States
About 9 hours using the app
Nova Apps replied April 8, 2024

Thrilled to hear that! Quick, helpful support is what we aim for. Your thanks means a lot. Happy to have helped with your app installation!
- Kevin & Nova Apps Team

May 31, 2024

Top support . Rain hat mir sehr kompetent geholfen .

Anis Gift Shop
Colombia
About 1 month using the app
Nova Apps replied June 3, 2024

Fantastisch! Wir sind hier, um Sie zu unterstützen, wann immer Sie uns brauchen. Danke für die netten Worte! 😊
- Kevin & Nova Apps Team

March 24, 2024

The setup is really easy. And its support agent is really supportive.

Mulberry Clothings
India
15 days using the app
Nova Apps replied March 25, 2024

Happy to hear you found the setup easy and our support helpful! We're here to support you every step of the way. Thanks for choosing us!
- Kevin & Nova Apps Team