Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient currency conversion and user-friendly interface. It's praised for its automatic currency conversion based on customer location and customization options. The app is noted for its stable performance and excellent 24/7 chat support. Many find it a valuable addition to any Shopify store.

July 23, 2023

um i just rated this app because of its customer service if there is a flaw they try their best to solve it

miprojector
United States
3 months using the app
Nova Apps replied July 25, 2023

Thank you for taking the time to leave a review! If any questions come up or if we can help in any way, please feel free to reach out to us anytime. - Kevin

August 20, 2023

Trish was able to resolve my issue without any problems. Customer support was able to respond within 2 minutes.

LifeGetsEasy
United States
1 day using the app
Nova Apps replied August 22, 2023

We're always here to help and glad to hear that we were able to assist you quickly and effectively. Thank you for choosing our app and sharing your positive experience with us! - Kevin

November 28, 2023

EJ is amazing, understands what I need, he is quick and helpful

Stealth Shave Precision
United Arab Emirates
About 12 hours using the app
Nova Apps replied November 30, 2023

Really happy to hear our customer service was amazing and met your needs fast! Thanks a bunch for your kind words! 😃🌟
- Kevin & Nova Apps Team

August 18, 2023

AMAZING support from EJ, and ease of use on website - love it! This is your go to if you have been on the fence

Holven
Pakistan
1 day using the app
Nova Apps replied August 21, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 - Kevin

September 11, 2023

Excellent support provided by Therese. The app works as described.

castore-ymc-liwa
United Arab Emirates
About 24 hours using the app
Nova Apps replied September 15, 2023

We are so happy you like our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin

November 26, 2023

The application works fine. Live support was fast and polite. I like it

SHHINY LTD
United Kingdom
About 2 hours using the app
Nova Apps replied November 27, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review!
- Kevin & Nova Apps Team

August 11, 2023

I was assisted by Jon, they answered all my questions and helped me with resyncing our website from their end since I could not do it myself. Jon, thank you so much for being so patient with me and for your prompt responses! You have been extremely helpful!

Zettuu
South Africa
About 3 hours using the app
Nova Apps replied August 14, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. - Kevin

July 14, 2023

It's very convenient, supports multiple currencies and is free of charge, the service support is fast, I like it very much and I highly recommend it!

OHTS
China
3 months using the app
Nova Apps replied July 17, 2023

Your recommendation is the highest compliment, and we're grateful for your support. Thank you! - Kevin

September 14, 2023

Jon's assistance with the NOVA currency app was outstanding. He patiently guided me through its features and even offered to check my website. His expertise and dedication were impressive, providing a smooth and enjoyable experience. Jon's support reflects well on the NOVA team's commitment to excellent customer service.

IronGene
Sweden
39 minutes using the app
Nova Apps replied September 15, 2023

Your satisfaction is our top priority, so we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! 🙌 - Kevin

September 13, 2023

I had a problem using the APP but Alex made things easier for me. Alex, you are awesome!!!

Oceans
South Africa
About 1 hour using the app
Nova Apps replied September 15, 2023

Thank you so much for your feedback! We're delighted that we were able to assist you and make your experience better. If you ever encounter any more issues or have any questions in the future, please don't hesitate to reach out. We're here to help, and we appreciate your support! - Kevin