Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

September 13, 2024

Izzy really helped me and was really reactive.

AstroMind
Belgium
7 days using the app
Nova Apps replied September 15, 2024

We're always here to help and respond quickly. Thanks for the feedback! 😊
- Kevin & Nova Apps Team

October 19, 2024

Nova Multi-Currency Converter is simple and easy to use, with excellent and responsive customer support.

A Warm Hug
India
About 14 hours using the app
Nova Apps replied October 21, 2024

We're thrilled you're enjoying Nova Multi-Currency Converter and our support! Thanks for your fantastic review! 🌟
- Kevin & Nova Apps Team

November 5, 2024

Izzy, the customer service rep was very helpful and got me to set up the currency converter in minutes. Thank you!

3 inOne Store
Ghana
About 1 hour using the app
Nova Apps replied November 7, 2024

That's fantastic to hear! We're glad setup was a breeze. Thanks for sharing your experience! 😊
- Kevin & Nova Apps Team

August 8, 2024

Good support, easy set up.

KALEIDOSCOPE Luxury
Australia
About 1 month using the app
Nova Apps replied August 11, 2024

Thanks for your feedback! We're glad you found the setup easy and our support helpful. 😊
- Kevin & Nova Apps Team

July 14, 2024

Very good app, free and good customer service (Pol helped me a lot)

The Edge Gear
Mexico
3 months using the app
Nova Apps replied July 16, 2024

Thank you for your kind words! We're so glad our app and customer service have been helpful to you. We're here whenever you need us!
- Kevin & Nova Apps Team

November 7, 2024

Jon helped me figure it out, thank you very much. I recommend

Moonly Shop
United States
About 1 hour using the app
Nova Apps replied November 8, 2024

We're glad we could help! Thanks for recommending us. 😊
- Kevin & Nova Apps Team

November 10, 2024

very well so far, had an issue and had it fixed right away in the live chat with michelle. thanks guys.

Haven Lux
United Kingdom
15 minutes using the app
Nova Apps replied November 11, 2024

We're glad we could resolve your issue quickly! Thanks for the feedback, and we're here whenever you need us. 😊
- Kevin & Nova Apps Team

November 6, 2024

Yaci was amazing, she followed up with me on what the issue i faced and was happy to help. I recommend this app.

Marbendi
Egypt
26 minutes using the app
Nova Apps replied November 8, 2024

Thank you for recommending us! We're glad to hear you had an amazing experience and appreciate the follow-up support. 😊
- Kevin & Nova Apps Team

November 15, 2024

Excellent app and Izzy was super helpful in assisting me set everything up

Maison Lucidus
United Kingdom
39 minutes using the app
Nova Apps replied November 18, 2024

Thank you! We're so glad you found the app excellent and our support helpful. We're here anytime you need assistance!
- Kevin & Nova Apps Team

July 16, 2024

This is a wonderful app, i was having issues with the widget but Jon from the support team fixed the silly mistake i was doing

Muscle Threads
India
About 2 months using the app
Nova Apps replied July 17, 2024

Thank you for your kind words! We're glad our support team could help sort out the widget issue. Enjoy using the app!
- Kevin & Nova Apps Team