Reviews (590)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, supporting a wide range of currencies and enhancing international customer experience. It features a user-friendly interface that integrates seamlessly with Shopify, offering a sleek, customizable design at no extra cost. Merchants appreciate the quick installation, ease of use, and reliable performance. The responsive customer support and free offering are also highlighted, making it a cost-effective solution for expanding global reach.

December 6, 2024

Terrible customer service. Responses are formulaic and clearly copy-pasted from templates, showing a complete lack of effort or logical problem-solving. They prematurely diagnosed an incompatibility with our store, when in fact the issue was caused by another app—a clear indication of poor training and engagement from their support team.

I can’t comment on the app itself, as we couldn’t even get past the initial setup due to their unhelpful customer service. Would not recommend based on this experience(Michele).

Hobby Heaven
United Kingdom
1 day using the app
March 18, 2025

great support, my man jon replies fast n came in clutch

Dailycine
Singapore
42 minutes using the app
Nova Apps replied March 19, 2025

Thanks a lot for the awesome review! We're stoked to hear our support team came through for you. Always here to help when you need it!
- Kevin & Nova Apps Team

May 15, 2025

this person was soo good and helpful, really a nice gesture.

Meerzah
Pakistan
26 minutes using the app
Nova Apps replied May 16, 2025

So thrilled to hear our team member was super helpful and kind! Thanks for the love—those nice gestures are what we’re all about! 😊
- Kevin & Nova Apps Team

May 9, 2025

This app is extremely useful

Black Jack
India
About 1 hour using the app
Nova Apps replied May 12, 2025

Thrilled you find our app super useful! Thanks for the love—we’re here to keep making your Shopify experience even better! 😎
- Kevin & Nova Apps Team

April 12, 2025

The app is what I needed for my store and the support was fast.

Anisa Haroku
Albania
About 1 hour using the app
Nova Apps replied April 14, 2025

Awesome to hear the app fits your store’s needs! Thanks for the shoutout on our speedy support. We’re here for you!
- Kevin & Nova Apps Team

December 17, 2024

Integration and installation were very easy. Nova: Multi Currency Converter is a really useful application that made my job easier. The support team solved my problem immediately. They were very helpful. Thank you so much for your help John

Sobesse
Türkiye
About 1 hour using the app
Nova Apps replied December 18, 2024

Thanks for sharing your experience! We're glad our app has made your job easier and that our support team was able to assist you promptly. We're here whenever you need us—thanks for choosing our app!
- Kevin & Nova Apps Team

February 21, 2025

excellent, very fast help for the set up with providing the right HTML codes including helpful tutorial sites.
I made it in a few minutes.
Thank you

Mary & Mary
United Arab Emirates
20 minutes using the app
Nova Apps replied February 24, 2025

Thank you for the awesome feedback! We're so glad the setup was quick and smooth for you. If you ever need further help or have more questions, we're always here to assist! 😊
- Kevin & Nova Apps Team

January 21, 2025

Nova: Multi Currency Converter is a great app for displaying multiple currencies on their website. The installation is a breeze and their support team is excellent. Jon from the support team was prompt in responding and helped resolve the setup issues quickly.

taahirajewellery
India
32 minutes using the app
Nova Apps replied January 23, 2025

Thank you for the awesome review! We're so glad to hear the app is working well for you and that our support team helped with the setup. If you need any further assistance, we're always here! 😊
- Kevin & Nova Apps Team

July 11, 2025

Super efficient and helped alot!

roseyandvittori
South Africa
About 1 hour using the app
Nova Apps replied July 14, 2025

So glad we could be super efficient and help a ton! 😊 Thanks for the love—we’re always here for you!
- Kevin & Nova Apps Team

April 22, 2025

Great! Extremely fast and clear. I'm so satisfied

Lulina
Israel
About 1 hour using the app
Nova Apps replied April 23, 2025

Awesome to hear! Thanks for loving our fast and clear support. We're here to keep you satisfied! 😊
- Kevin & Nova Apps Team